Tele Caller Executive

Iswarya Health Pvt Ltd · Delhi

वेतन₹20,000–25,000महीना, जैसा लिखा है

कहाँDelhi

प्रकारFull time

Posted6 Oct8 दिन पहले, SimplyHired से

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अच्छी English चाहिए, बोलने और लिखने में

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जो skills माँगे हैं28 लिखे हैं

Customer complaint handlingCustomer relationship buildingEmail communicationInbound customer enquiry call handlingPhone communicationClient enquiry handlingCustomer satisfaction trackingInbound voiceCustomer feedback analysisEnglishLocal languageBachelor's degree in business administrationBachelor's degree – MarketingBachelor's degreeCustomer service through social mediaClient servicesBBACustomer relationship managementData analyticsBusiness AdministrationHandling patient queriesHindiClient communication skillsTelemarketingCommunication skillsClient liaisonCross-functional communicationClient interaction via phone calls

इस job के बारे में

Handle patient inquiries and resolve issues.

Provide prompt, efficient, and satisfactory responses to patient inquiries.

One year Experience in telecalling will be added as advantage.

Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.

Analyze customer data to identify patterns and insights, and leverage this information to enhance customer relationship management strategies.

Manage customer interactions, inquiries, and complaints across various channels, including email, phone, and social media.

Monitor customer feedback regularly and identify areas of improvement in our services.

Bachelor’s degree in business administration, marketing, or any other related field.

Excellent communication and interpersonal skills

call: 8925958106
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month

Education

Bachelor's (Required)

Experience

Telemarketing: 1 year (Required)

Language

English (Required)

Hindi (Required)

Work Location: In person

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