Call Center Executive
Position Overview: As a Telecaller, you will be responsible for making inbound \& outbound calls to prospective customers, introducing them to products or services, and persuading them to take a desired action. The ideal candidate should have excellent communication skills, a persuasive and the ability to build rapport with customers over the phone.
Key Responsibilities
Outbound Calling
Place outbound calls to potential customers from a provided list or database.
Introduce the company's products or services and provide relevant information.
Customer Engagement
Engage with customers in a friendly and persuasive manner to create interest in the product or service.
Answer questions and provide additional information to build customer confidence.
Lead Generation
Identify and qualify potential leads through effective questioning and active listening.
Gather and document relevant customer information for follow-up.
Sales Pitch
Deliver a compelling sales pitch to encourage customers to take the desired action, whether it's making a purchase, scheduling a demo, or subscribing to a service.
Objection Handling
Address customer concerns and objections effectively.
Provide appropriate solutions or information to overcome objections and encourage positive decision-making.
Follow-up
Schedule follow-up calls as necessary to nurture leads and move them through the sales funnel.
Maintain a follow-up schedule and update customer information in the CRM system.
- Pay
- ₹18,000.00 - ₹30,000.00 per month
Benefits
- Provident Fund
- Work Location
- In person
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