Operation Incharge

Manage a dedicated book of business, focusing on increasing "share of wallet" through cross-selling Surface, Express, and Cold Chain services. Contract & Compliance: Lead contract negotiations and renewals. Monitor account performance data to ensure both the customer and the branch are meeting service level agreements (SLAs). Cross-Functional Collaboration: Partner with Branch Operations and regional teams to ensure customized logistics solutions are implemented accurately and on time. Relationship Management: Cultivate strong partnerships with decision-makers, ranging from local warehouse managers to C-level executives, ensuring long-term business continuity. Market Intelligence: Track local competitor activity and industry trends to keep TCI Express ahead of marketplace changes.