Poker Dealer / Casino Manager

JOB DESCRIPTION

Poker Instructor \& Casino Manager

Location: Noida, Uttar PradeshEmployment Type: Full-TimeDepartment: Poker \& Gaming OperationsExperience: 3–8 years preferredReports To: Club/Operations Director

About the Role

We are looking for an experienced, energetic and professional Poker Instructor \& Casino Manager to lead our poker operations and help build a premium, professionally managed gaming environment.

The ideal candidate should have strong knowledge of Texas Hold’em poker, poker-room operations, dealer management, player relations, table management and gaming-floor operations. The person will be responsible for both training players and staff and ensuring smooth day-to-day operations of the poker room.

This is a hands-on leadership role suitable for someone who understands poker beyond simply playing the game and can create a high-quality experience for both new and experienced players.

Key Responsibilities

Poker Instruction \& Training

• Conduct beginner, intermediate and advanced poker training sessions.
• Teach Texas Hold’em rules, hand rankings, betting structures, poker terminology and table etiquette.
• Train players on fundamentals such as
• Position
• Pot odds
• Hand selection
• Bet sizing
• Bluffing
• Bankroll management
• Tournament strategy
• Cash-game strategy
• Conduct practical table-based training sessions.
• Develop structured poker courses and training materials.
• Organize poker workshops, leagues and learning events.
• Assess player progress and provide constructive feedback.

Poker Room Management

• Manage daily poker-room operations and table openings/closures.
• Ensure tables operate smoothly and efficiently.
• Manage player seating, waitlists and table balancing.
• Coordinate cash games and tournaments according to approved club procedures.
• Monitor table activity, player experience and operational efficiency.
• Handle disputes and player complaints professionally.
• Maintain a premium and welcoming atmosphere on the gaming floor.

Dealer \& Staff Management

• Recruit, train and supervise poker dealers and floor staff.
• Conduct dealer training and regular performance assessments.
• Ensure dealers follow standardized dealing procedures.
• Prepare staff schedules and shift allocations.
• Monitor staff discipline, grooming and professional conduct.
• Conduct regular briefings before shifts.
• Identify training requirements and operational gaps.

Tournament Management

• Plan and execute poker tournaments.
• Prepare tournament structures, blind levels and schedules.
• Manage registrations, seating and player communication.
• Coordinate tournament staff and dealers.
• Ensure accurate chip counts, table balancing and tournament procedures.
• Handle tournament-related disputes and rulings.
• Maintain accurate tournament records.

Guest Experience \& VIP Management

• Build strong relationships with regular players and VIP guests.
• Personally welcome important guests and high-value players.
• Understand player preferences and improve their overall experience.
• Help develop loyalty programs, leagues and special events.
• Coordinate with management on VIP events and promotions.
• Maintain a sophisticated, discreet and professional environment.

Compliance, Security \& Responsible Gaming

• Ensure all operations follow applicable laws, regulations and club policies.
• Maintain strict procedures for player verification, entry/access and record keeping where applicable.
• Coordinate with security and surveillance teams.
• Report suspicious or irregular activity according to established procedures.
• Promote responsible gaming practices.
• Maintain strict confidentiality regarding players, transactions and club operations.
• Follow all approved cash-handling and chip-control procedures.

Candidate Requirements

Essential

• Strong practical knowledge of Texas Hold’em poker.
• Previous experience in a poker room, casino, gaming club, poker academy or similar environment.
• Excellent understanding of poker rules, strategy and table procedures.
• Strong communication and interpersonal skills.
• Ability to manage staff and resolve conflicts.
• Professional appearance and personality.
• Ability to work evenings, weekends and holidays.
• Strong organizational and problem-solving skills.

Preferred

• 3+ years of poker-room/casino operations experience.
• Previous experience as a Poker Floor Manager, Poker Room Manager, Tournament Director, Dealer Trainer or Poker Coach.
• Experience managing poker tournaments.
• Experience training dealers or gaming staff.
• Experience with poker-room management software.
• Experience working with VIP/high-value clientele.
• Knowledge of Indian gaming regulations and responsible-gaming practices.

Key Skills

• Texas Hold’em
• Poker Strategy
• Poker Coaching
• Poker Room Operations
• Tournament Management
• Dealer Management
• Staff Training
• VIP Guest Management
• Conflict Resolution
• Customer Experience
• Cash-Game Management
• Table Balancing
• Tournament Directing
• Responsible Gaming
• Compliance \& SOP Management
• Leadership

Performance KPIs

The successful candidate will be evaluated on

• Smoothness and efficiency of poker-room operations
• Player satisfaction and retention
• Dealer/staff performance
• Tournament execution
• Training quality
• Table utilization
• VIP player experience
• Operational compliance
• Incident/dispute resolution
• Staff discipline and productivity
• Development of poker events and player engagement

What We Offer

• Leadership role in a premium poker/gaming environment.
• Competitive salary based on experience.
• Performance incentives.
• Opportunity to build and lead the poker-room team.
• Exposure to premium/VIP clientele.
• Opportunity to develop poker training programs and tournaments.
• Growth opportunity into Head of Poker Operations / General Manager.

Ideal Candidate

We are looking for someone who is more than just a good poker player.

The ideal candidate shou