Telecaller

TELECALLER Company Name: Moonstone Hammock Job Title: Telecaller Job Type: Full-Time Job SummaryMoonstone Hammock is looking for a confident and result-oriented Telecaller to handle customer calls, generate leads, maintain customer data, and support business development activities Key ResponsibilitiesMake a minimum of 80 calls per day to prospective and existing customers. Explain company services, offers, and packages to potential clients. Follow up with leads and interested customers. Maintain and update customer information, call records, follow-ups, and lead status in an Excel sheet or CRM software . Ensure accurate data entry and timely reporting. Generate leads and identify potential business opportunities. Handle customer queries professionally. Achieve daily calling targets and assigned performance goals. Required Skills & QualificationsGood verbal communication and interpersonal skills. Basic knowledge of MS Excel or CRM software. Good convincing, negotiation, and follow-up skills. Ability to maintain customer data accurately. Target-oriented approach with a positive attitude. Prior telecalling or sales experience will be preferred. Shift TimingsEmployees will be assigned one of the following shifts: Morning Shift: 9:00 AM – 5:00 PM Evening Shift: 5:00 PM – 12:00 AM Shift allocation will be as per company requirements. Salary Structure Component Salary Basic Salary ₹15,000 per month Salary with Incentives Up to ₹25,000+ per month Note: Incentives will be performance-based and linked to the achievement of assigned targets, as per company policy. Performance Expectations Minimum 80 calls per working day. Accurate maintenance of customer data and call records. Timely follow-ups with leads. Professional communication with customers. Achievement of assigned targets to qualify for performance incentives. Company Name: Moonstone Hammock Office Address: 424 – Centura Square IT Park, Wagle Estate, Thane West.