Front Desk Executive

Ompee International School · Gurugram

वेतन₹20,000–25,000महीना, जैसा लिखा है

कहाँGurugramHaryana

प्रकारFull time

Posted24 Oct9 दिन पहले, SimplyHired से

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अच्छी English चाहिए, बोलने और लिखने में

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जो skills माँगे हैं54 लिखे हैं

Microsoft PowerpointMicrosoft WordReport preparationCustomer records maintenanceComputer operationCorrespondence managementCollaboration with salesMeeting coordinationCustomer relationship buildingEmail communicationInbound customer enquiry call handlingDocument preparationCoordination with sales teamsPhone communicationCall loggingDigital register maintenanceVisitor log maintenanceCustomer appointment bookingComputer literacyGreeting customersClient enquiry handlingInbound voiceCross-departmental liaisonEnglishEmail softwareBack office processingLocal languageMaster's degreeVisitor check-inMeeting schedulingBusiness etiquetteBachelor's degreeStakeholder coordinationClient servicesCustomer relationship managementData entryProductivity softwareSecretarial workGuest servicesHindiClient communication skillsVisit schedulingProfessional phone etiquetteCommunication skillsVisitor managementSales follow-upClient liaisonTeam coordinationCross-functional communicationOffice phone managementSales appointment settingReception managementFront office managementOffice record organisation

इस job के बारे में

Job Title: Front Desk Executive
Company: Ompee Builders
Department: Administration / Customer Relations

Job Summary

We are looking for a professional, well-groomed, and customer-oriented Front Desk Executive to manage reception activities, handle incoming calls, greet visitors, and provide administrative support. The candidate will serve as the first point of contact for clients, customers, property buyers, and business associates.

Key Responsibilities

Reception Management

Welcome and greet visitors, clients, and prospective property buyers professionally.

Maintain a well-organised and presentable reception area.

Guide visitors to the concerned departments or team members.

Call Handling and Communication

Answer incoming calls and transfer them to the appropriate departments.

Handle customer enquiries over phone calls, email, and WhatsApp.

Maintain a record of calls, messages, and visitor details.

Customer Relationship Management

Attend to enquiries related to properties, projects, site visits, and appointments.

Coordinate with the sales team for customer follow-ups and property-related queries.

Schedule appointments and site visits for prospective buyers.

Administrative Support

Maintain visitor registers, appointment schedules, and office records.

Handle incoming and outgoing correspondence.

Assist in preparing reports, maintaining documents, and performing data entry.

Coordinate meetings and ensure the availability of required documents.

Coordination and Follow-ups

Communicate with the sales, marketing, accounts, and administration teams.

Forward customer leads to the concerned sales executives.

Follow up on enquiries as instructed and maintain accurate records.

Required Qualifications

Graduate in any discipline; candidates with relevant experience will be preferred.

Good communication skills in English and Hindi.

Basic computer knowledge, including MS Office, email, and data entry.

Professional telephone etiquette and customer-handling skills.

Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person

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