Key Account Coordinator

Dugar Overseas Pvt. Ltd. · Delhi

वेतन₹30,000–35,000महीना, जैसा लिखा है

कहाँDelhi

प्रकारFull time

Posted22 Oct11 दिन पहले, SimplyHired से

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Order fulfilment coordinationCustomer follow-upsVLOOKUP functionData quality auditingDashboard developmentCustomer records maintenanceCustomer communicationPeriodic MIS report preparationCollaboration with salesSales reportingOrder status updatesCustomer relationship buildingCoordination with sales teamsDigital register maintenanceClient detail updatesSales analysisOperations coordinationWriting skillsData quality assuranceClient enquiry handlingKey account managementERP systemsProviding information to customersBack office operationsDashboard creation supportClient record-keeping practicesKPI reportingData consistency checksInternal team coordination for query resolutionSales administrationERP softwareCross-departmental liaisonMetrics reportingManagement information reporting for salesBack office processingClient data maintenance in CRMCollaboration with business operationsSalesWorkload prioritisationSales order documentationExcel pivot tablesAnalysis skillsDaily operations report preparationBachelor's degreeStakeholder coordinationData quality monitoringReport and presentation preparationClient servicesOrder assistanceStakeholder reportingManagement information systemsProblem identificationClient status updatesRecords creationLogistics order managementCRM system proficiencyMicrosoft Excel advanced functionsProductivity softwareINDEX functionClient communication skillsDocumentation handlingAccount managementStatus reportingInternal team coordination for issue resolutionE-commerce organisation experienceCommunication skillsClient liaisonResults verificationTeam coordinationCross-functional communicationSpreadsheet lookup functionsOperational performance reportingData analysis softwareSales data trackingTime managementExcel graphsCustomer account updatingCustomer data entry

इस job के बारे में

Job Summary

We are looking for a detail-oriented and organized Key Accounts Coordinator to manage key client accounts, coordinate with internal teams, maintain accurate records, and prepare reports. The candidate must have excellent MS Excel skills, strong analytical abilities, and effective communication and coordination skills.

Key Responsibilities

Coordinate with key clients and ensure timely resolution of their queries and requirements.

Maintain client databases, account records, sales data, and order-related information.

Prepare daily, weekly, and monthly MIS reports using MS Excel.

Track sales performance, order status, pending deliveries, outstanding payments, and account-related updates.

Coordinate with sales, accounts, operations, inventory, and dispatch teams to ensure smooth execution.

Monitor client requirements, follow up on pending orders, and ensure timely updates.

Analyze account data and prepare reports for management review.

Maintain proper documentation, records, and account-wise trackers. Identify discrepancies in reports and ensure data accuracy. Support the sales and management teams with account analysis and administrative activities.

Required Skills & Expertise

Excellent MS Excel skills, including VLOOKUP / XLOOKUP, INDEX-MATCH, Pivot Tables and Pivot Charts.

Strong command of IF, SUMIF, SUMIFS, COUNTIF, and other logical formulas.

Data cleaning, sorting, filtering, conditional formatting, MIS reporting, and dashboard preparation.

Strong analytical and problem-solving skills. Good written and verbal communication skills.

Excellent coordination, follow-up, and time-management abilities.

High attention to detail and accuracy in data handling.

Proficiency in MS Office; knowledge of ERP/CRM software will be an advantage

Eligibility Criteria

Graduate in any discipline.

2–4 years of experience in key account coordination, sales coordination, MIS, or a similar role.

Practical expertise in Excel-based reporting and data management.

Ability to manage multiple tasks and meet deadlines.

Prior experience with e-commerce and Q-commerce vendor portals, such as Blinkit, Swiggy Instamart, Zepto, Amazon, and Flipkart, will be preferred.

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits

Flexible schedule

Health insurance

Paid sick time

Provident Fund

Work Location: In person

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