IN
Fleet Manager- Last mile operations
Instacloset · Hyderabad
वेतन₹30,000–45,000महीना, जैसा लिखा है
कहाँHyderabadTelangana
प्रकारFull time
Posted26 Oct5 दिन पहले, SimplyHired से
जो skills माँगे हैं66 लिखे हैं
Order fulfilment coordinationPerformance monitoringStaff performance monitoringSolution developmentExpense trackingService level reviewsRecord-keepingMaintenance intervention coordinationStaff supervisionGoogle SheetsResource allocation planningCost optimisationCompliance record maintenanceRoute optimisationDigital register maintenanceTeam leadershipWorkflow managementOperations coordinationDelivery schedulingTeamwork allocationShipment tracking for distribution operationsKPI reportingData reportingEscalation managementCross-departmental liaisonMetrics reportingStaffing allocationRoute planningCollaboration with business operationsAttendance recordingLoad allocationFleet managementDispatchingEmployee attendance managementRoute organisationUnexpected events in logisticsTransportation managementDaily operations report preparationAchieving service-level targetsSLA adherenceBachelor's degreeDistribution organisation experienceStakeholder coordinationContinuous improvementResource scheduling coordinationService delivery statistics reportingVendor communicationService level managementService level analysisVehicle maintenance documentationProblem identificationOperational excellence initiativesOrder issue resolutionLogistics complianceEscalation handlingTask assignmentCommunication skillsIncident management responsibilitiesSLA monitoringPerformance measurementTeam coordinationKPI analysisCross-functional communicationOperational performance reportingService level agreement managementCorrective maintenance coordination
इस job के बारे में
- Company
- InstaCloset Private Limited
- Department
- Operations & Logistics
- Job Type
- Full-Time
- Location
- Hyderabad, Telangana
- Experience
- 2–5 years
- CTC
- 30,000
About InstaCloset
InstaCloset is a quick-fashion delivery platform focused on providing customers with fast and convenient access to fashion products through hyperlocal delivery.
Job Summary
We are looking for a Fleet Manager & Last-Mile Operations professional to manage InstaCloset’s fleet, delivery partners, and end-to-end last-mile delivery operations.
The candidate will be responsible for ensuring efficient rider allocation, vehicle availability, timely order deliveries, route optimization, and smooth coordination between stores, riders, and the internal operations team.
Key Responsibilities
- Manage day-to-day fleet and last-mile delivery operations.
- Manage and coordinate delivery riders/drivers.
- Allocate orders, riders, and vehicles based on location and order volumes.
- Monitor live deliveries and ensure orders are delivered within defined SLAs.
- Optimize routes and rider allocation to reduce delivery time and costs.
- Track rider attendance, availability, productivity, and performance.
- Monitor vehicle availability, utilization, fuel consumption, and maintenance.
- Coordinate vehicle servicing, repairs, and breakdowns.
- Maintain records of vehicles, riders, fuel, maintenance, and operational expenses.
- Ensure vehicle documents, insurance, permits, and licenses are up to date.
- Coordinate with stores and fashion partners to ensure timely order handover.
- Handle delivery delays, failed deliveries, cancellations, returns, and escalations.
- Coordinate with third-party logistics/fleet vendors when required.
- Prepare daily and weekly fleet and delivery performance reports.
- Identify operational bottlenecks and implement improvements.
- Work closely with the City Operations and Customer Support teams.
- Ensure a smooth and reliable customer delivery experience.
Key Performance Indicators (KPIs)
- On-time delivery percentage
- Average delivery time
- Fleet utilization
- Rider productivity
- Delivery success rate
- Cost per delivery
- Vehicle availability
- Fuel efficiency
- Cancellation and return rate
- Customer delivery experience
Required Skills
- Fleet Management
- Last-Mile Operations
- Logistics & Delivery Operations
- Rider/Driver Management
- Route Planning
- Order Management
- Vendor Coordination
- Team Management
- Problem Solving
- MS Excel / Google Sheets
- Strong communication and coordination skills
Eligibility
- Bachelor’s degree preferred.
- 2–5 years of experience in fleet management, logistics, last-mile delivery, e-commerce, quick commerce, or transportation operations.
- Experience managing delivery riders/drivers is preferred.
- Knowledge of local city routes and delivery operations is an advantage.
Ideal Candidate
The ideal candidate should be highly organized, proactive, and comfortable working in a fast-paced quick-commerce environment. They should have strong operational and people-management skills and be capable of resolving delivery and fleet issues quickly.
Compensation
CTC will be discussed separately based on the candidate’s experience, skills, and role requirements.
- Pay
- ₹30,000.00 - ₹45,000.00 per month
- Work Location
- In person
Hyderabad में ऐसी jobsसब देखो →
Fleet ManagerWHIZZY LOGISTIC TECHNOLOGIES PRIVATE LIMITED (WHIZZY LOGISTIC TECHNOLOGIES PRIVATE LIMITED) · HyderabadWorkIndia से
Fleet ManagerAVANT CAREER PRIVATE LIMITED (AVANT CAREER PRIVATE LIMITED) · HyderabadWorkIndia से
Fleet ManagerGVK Emergency Management and Research Institute (GVK EMRI) · Hyderabad(Kompally)Naukri से
काम पाने के लिए कभी पैसे मत दो। Fee माँगे तो scam है। दस निशान →