CUSTOMER RELATIONS ANALYST
JOB DESCRIPTION – CUSTOMER SALES & SUPPORT (ORDER MANAGEMENT)
- Client
- Genpact
- Payroll
- Quess Corp
- Role
- Customer Sales & Support – Order Management
- Location
- Uppal, Hyderabad
- Work Mode
- Work from Office (WFO)
- Employment Type
- Contract
- Contract Duration
- 6 Months
No. of Openings: 35
- Joining
- Immediate Joiners Only
Experience & Salary
5A: 2 years of experience – ₹25,000–₹28,000 CTC per month (maximum).
5B: 3–4 years of experience – ₹40,000–₹45,000 CTC per month (maximum).
Mandatory Requirements
Graduation in any discipline.
2 years of experience for category 5A or 3–4 years for category 5B.
Voice process experience.
Strong English communication skills.
Ability to support customers through Voice, Chat, and Email.
Immediate joiners only.
Must be available for interviews daily between 7:00 PM and 8:00 PM.
Comfortable working from the office in Uppal, Hyderabad.
Comfortable working night shifts starting at either 7:30 PM or 8:30 PM.
Roles & Responsibilities
Handle customer sales and support activities related to order management.
Assist customers through voice, chat, and email support channels.
Address customer queries and order-related concerns professionally.
Maintain clear and effective customer communication.
Interview Details
- Interview Timings
- Daily between 7:00 PM and 8:00 PM.
Candidates must be available during the specified interview window.
Important Screening Instructions
Please share only relevant profiles that meet the experience, communication, immediate-joining, and interview-availability requirements.
- Submission Deadline
- Share the first set of profiles by 5:00 PM on 27 October 2026.
- Pay
- Up to ₹45,000.00 per month
- Work Location
- In person
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