AppDynamics Administrator

Job Summary

Synechron is seeking an AppDynamics Administrator to implement, configure, and manage application performance monitoring solutions across enterprise applications and distributed technology environments.

The role is responsible for monitoring application performance, user experience, business transactions, and system availability. The AppDynamics Administrator will analyze performance issues, identify root causes across code, infrastructure, databases, and networks, and support teams in resolving production and application performance challenges.

This position contributes to business objectives by improving application reliability, enabling proactive issue detection, reducing performance-related incidents, supporting capacity planning, and helping maintain an optimal user experience.

Software Requirements

Required Software Skills

• AppDynamics APM: Minimum 5 years of hands-on experience in setup, configuration, administration, monitoring, and troubleshooting.

• AppDynamics Business Transactions: Experience configuring, monitoring, and analyzing business transactions.

• AppDynamics Health Rules and Policies: Experience creating, maintaining, tuning, and managing health rules, policies, alerts, and notifications.

• AppDynamics Dashboards and Reports: Experience creating dashboards, reports, performance views, and operational metrics.

• AppDynamics End-User Monitoring (EUM): Experience setting up and managing end-user monitoring.

• AppDynamics Business iQ: Experience with Business iQ or equivalent AppDynamics business performance monitoring capabilities.

• Application monitoring: 5+ years of experience in APM, application monitoring, or performance engineering.

• Application technologies: Experience monitoring Java, .NET, or Node.js applications.

• Web technologies: Working knowledge of HTTP/HTTPS and REST APIs.

• Operating systems: Working knowledge of Linux/Unix systems.

• Databases: Basic knowledge of databases and SQL.

• Log analysis and monitoring tools: Experience analyzing application, infrastructure, and system logs.

• Performance metrics: Practical understanding of response time, throughput, latency, error rates, availability, and user experience indicators.

• Alert management: Knowledge of alert tuning and noise reduction strategies.

• CI/CD integration: Experience integrating AppDynamics with CI/CD pipelines and other monitoring tools.

Preferred Software Skills

• Experience with Dynatrace, New Relic, Prometheus, or Grafana.

• Familiarity with cloud platforms, including AWS.

• Knowledge of Docker and Kubernetes.

• Experience with Jenkins or GitHub Actions.

• Experience with JMeter or LoadRunner.

• Experience with DevOps and SRE practices.

• AppDynamics Associate- or Professional-level certification.

Overall Responsibilities

• Implement, configure, administer, and maintain AppDynamics APM solutions across applications and technology environments.

• Monitor application performance, end-user experience, business transactions, service availability, and system health.

• Analyze performance issues and identify root causes across application code, infrastructure, databases, and networks.

• Configure Business Transactions, Health Rules, Policies, dashboards, alerts, reports, and monitoring thresholds.

• Establish monitoring coverage across monolithic applications, microservices, APIs, and distributed systems.

• Create and maintain real-time monitoring views that support incident response, operational decision-making, and performance analysis.

• Work closely with development, QA, DevOps, infrastructure, database, and support teams to investigate and resolve performance issues.

• Support incident management and troubleshooting using AppDynamics insights and correlated monitoring data.

• Integrate AppDynamics with CI/CD pipelines and other monitoring tools to support automated and continuous performance monitoring.

• Conduct performance trend analysis, capacity planning, and service health reviews.

• Tune alerts and reduce monitoring noise while maintaining appropriate coverage for critical conditions.

• Support the implementation of end-user monitoring and Business iQ capabilities.

• Promote efficient monitoring configurations and responsible use of monitoring infrastructure to support operational sustainability.

Performance Outcomes and Expectations

• AppDynamics monitoring is implemented and maintained across agreed applications, services, APIs, and business transactions.

• Critical performance issues are detected proactively and supported by actionable alerts.

• Root-cause analysis is documented with evidence from application, infrastructure, database, network, and user-experience data.

• Dashboards, reports, health rules, and policies remain accurate, relevant, and aligned with operational requirements.

• Alert noise is reduced through documented tuning and threshold management.

• Performance trends and capacity risks are communicated to relevant stakeholders before they affect service availability or user experience.

• Monitoring integrations support consistent incident response and delivery across development, QA, DevOps, and production teams.

Technical Skills (By Category)

Programming Languages

Essential

• Experience monitoring Java applications.

• Experience monitoring .NET applications.

• Experience monitoring Node.js applications.

• Ability to understand application behavior, transaction flows, service dependencies, and performance indicators.

• Basic scripting or automation experience relevant to monitoring administration and operational support.

Preferred

• Experience with multiple application runtimes, including Java, .NET, and Node.js.

• Experience creating scripts to automate monitoring configuration, reporting, validation, or operational tasks.

Databases and Data Management

Essential

• Basic knowledge of databases and SQL.

• Ability to identify database-related performance issu