Executive

Candidate Eligibility

• Candidates should be comfortable in fieldwork

Roles and Responsibilities

• Collaborate with marketing and sales teams to develop retention strategies.
• Analyze customer data to identify trends and areas for improvement.
• Proactively engage with customers in person to address concerns and gather feedback.
• Resolve customer issues promptly and effectively.
• Educate customers on product features and updates them.
• Monitor key performance indicators (KPIs) related to retention and implement

improvement strategies.

• Collaborate with other departments to enhance the overall customer experience.

Qualification and Skills

• Excellent communication skills, including in-person interactions.
• Customer-centric mindset and a willingness to engage directly with clients.
• Strong analytical and problem-solving abilities.
• Ability to work well independently and in teams.
• Previous experience in customer service or sales preferred.