Product Manager

AiSensy is hiring a Product Manager in Gurugram to own core product surfaces on our WhatsApp Business API platform.

AiSensy is an official Meta Business Partner. We help 2,10,000+ businesses broadcast, automate, run Click-to-WhatsApp ads, build no-code chatbots and AI agents, run multi-agent live chat, collect payments, and connect Shopify/CRM stacks — all on WhatsApp.

What you will own

• A product area such as campaign/broadcast, chatbot & AI Agent Builder, inbox/live chat, onboarding, billing, or CTWA ads — from problem discovery through ship and iteration
• Roadmaps grounded in usage, conversion, and Meta API / compliance constraints
• Specs, experiments, and launch quality with engineering, design, marketing, and customer-facing teams
• Feedback loops from high-volume SMB and mid-market customers in India and 68+ countries

What you will do

• Turn messy customer and sales requests into a clear problem, a bet, and a measurable outcome
• Write crisp PRDs/specs; cut scope without losing the job-to-be-done
• Partner with engineering on WhatsApp/Meta API limits, template quality, deliverability, and pricing changes from Meta
• Define success metrics (activation, retention, campaign performance, chatbot deflection, revenue) and read them weekly
• Ship in small increments; kill or double-down with evidence
• Represent the customer in trade-offs between growth, reliability, and policy risk