Call Center Consultant

Respond to customer enquiries, service requests, and complaints in a timely and professional manner. - Provide phone-based and written support across Gilbarco Veeder-Root products and services. - Troubleshoot customer operating and technical issues using available systems, manuals, procedures, and reference material. - Identify the most effective resolution for customer issues and resolve matters at first point of contact where possible. - Escalate unresolved or more complex issues in line with…