Voice Process Associate

Ntn nei manufacturing india limited · Chennai

वेतन₹18,000–4.9Lसाल, जैसा लिखा है

कहाँChennaiTamil Nadu

प्रकारFull time

Posted30 Oct4 दिन पहले, SimplyHired से

Kaam ने check किया

अच्छी English चाहिए, बोलने और लिखने में

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं22 लिखे हैं

Customer records maintenanceComputer operationCustomer complaint handlingInbound customer enquiry call handlingPhone communicationCall loggingComputer literacyClient enquiry handlingInbound voiceEnglishMaster's degreeBachelor's degreeClient servicesRespectful communicationComputer skillsProviding product informationClient communication skillsComplaint resolution call handlingClient educationCommunication skillsClient interaction via phone callsCustomer data entry

इस job के बारे में

Voice Process Associate is responsible for communicating with customers over phone calls, answering their questions, solving problems, and providing customer support. 1. Job Responsibilities Handle incoming and outgoing customer calls. Answer customer questions and queries. Explain products and services to customers. Resolve customer complaints politely. Provide accurate information. Maintain customer details and call records. Follow company rules and communication procedures. Achieve daily and monthly targets. 2. Skills Required Good communication skills. Basic English speaking skills. Active listening. Problem-solving skills. Basic computer knowledge. Patience and confidence. Positive attitude. 3. Qualification Any degree (UG/PG). Freshers can apply. Basic English communication. Basic computer knowledge. 4. Salary for Freshers In India, an approximate starting salary can be: ₹12,000–₹18,000 per month: Some entry-level roles. ₹18,000–₹35,000 per month: Some voice-process roles. Salary depends on company, location and communication skills.

Pay: ₹18,000.00 - ₹485,000.00 per month

Benefits

Commuter assistance

Provident Fund

Work Location: In person

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