Shift Supervisor

shift will be 5pm to 2 am clean shaved well groomed Key Responsibilities: Team Leadership & Staffing: Direct, motivate, and assign tasks to staff; monitor daily performance. Operations Management: Oversee opening/closing duties, manage rush hours, and ensure smooth workflow. Quality & Safety Control: Enforce hygiene, food safety, and sanitation standards; check equipment and maintain recipe/portion accuracy. Customer Service: Handle complaints and special requests with empathy and professionalism. Inventory Control: Track and replenish stock of ice cream, cones, toppings, and supplies; coordinate with vendors. Cash & Administration: Manage POS reports, reconcile cash, prepare shift-handover/end-of-day reports, and secure deposits. Training & Coaching: Onboard and train new staff on recipes, service standards, and safety guidelines.