Tele Caller Executive

Job Title

Telecaller

Department

Sales / Customer Support

Key Responsibilities

Lead Follow-Up

Follow up with each lead at least 5 times to maximize conversion opportunities.

Handle leads received through

Digital Marketing

Telecalling

Walk-ins

Unjoined/Unconverted Clients

Lead Generation & Prospecting

Make outbound calls to potential clients from databases, lead lists, and referrals.

Understand client requirements, interests, and eligibility.

Qualify leads and identify potential customers.

Handling Inbound Calls

Attend incoming calls from clients, customers, and leads.

Provide accurate information about the company’s services and offerings.

Resolve client queries and provide necessary assistance.

Appointment Setting

Schedule consultations and appointments based on client and professional availability.

Confirm appointments in advance to minimize no-shows.

Product/Service Promotion

Explain and promote current offers, services, and products to prospective clients.

Effectively communicate the benefits of the services offered.

Follow-Ups & Client Engagement

Follow up with interested clients who have not yet booked a consultation or service.

Reconnect with previous clients to promote additional services and collect feedback.

CRM & Call Record Management

Maintain accurate and updated records of calls, leads, appointments, and client feedback.

Document every call and update the CRM/database accordingly.

Track leads to ensure timely and consistent follow-ups.

Achieving Targets

Make approximately 50–75 calls per day.

Work towards achieving assigned targets related to appointments, conversions, and other performance metrics.

Monitor daily performance and take corrective action to achieve targets.

Reporting

Prepare daily/weekly reports on call activity, lead status, appointments, and results.

Share client feedback, challenges, and improvement areas with management.

Requirements

Good verbal communication and interpersonal skills.

Comfortable making a high volume of outbound calls.

Strong follow-up and convincing skills.

Customer-focused approach.

Basic computer and CRM knowledge.

Ability to work with targets and deadlines.

Previous experience in telecalling, sales, customer support, or healthcare sales will be an advantage.

Preferred Candidate

Immediate joiners preferred.

Candidates with strong communication and sales/follow-up skills are encouraged to apply.

Pay

₹18,000.00 - ₹30,000.00 per month

Language

Kannada (Required)

Telugu (Required)

Work Location

In person

Pay

₹15,000.00 - ₹30,000.00 per month

Language

Kannada (Required)

Work Location

In person