Front Office Associate

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods.
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Job Type

Full-time

Pay

From ₹12,000.00 per month

Benefits

• Food provided

Education

• Higher Secondary(12th Pass) (Preferred)

Experience

• Microsoft Office: 1 year (Preferred)
• total work: 3 years (Preferred)

Language

• Hindi (Required)
• English (Required)

Work Location

In person