Salon Manager

Job Purpose

Responsible for managing the overall salon operations, ensuring smooth daily functioning, delivering excellent customer experiences, managing employees, achieving business targets and maintaining premium salon standards.

Key Roles & Responsibilities

A. Daily Salon Operations

Manage complete day-to-day salon operations.

Ensure timely opening and closing of the salon.

Monitor staff attendance, punctuality and discipline.

Manage staff duty rosters, shifts and work allocation.

Ensure smooth coordination between all salon departments.

B. Team Management

Supervise and manage the entire salon team.

Monitor employee performance and productivity.

Conduct daily team briefings and meetings.

Maintain professional grooming and workplace discipline.

Coordinate with HR for employee concerns, leave and disciplinary matters.

C. Customer Experience

Ensure excellent customer service and hospitality.

Handle customer complaints and escalations.

Monitor customer satisfaction and feedback.

Ensure proper appointment scheduling and customer handling.

Maintain relationships with regular and VIP clients.

D. Business & Revenue Management

Achieve monthly salon revenue targets.

Monitor daily sales and service revenue.

Track individual employee productivity.

Encourage upselling, cross-selling and rebooking.

Monitor service packages and retail product sales.

E. Hygiene & Quality Standards

Maintain salon cleanliness and hygiene.

Ensure proper sanitisation of tools and equipment.

Conduct regular floor inspections.

Ensure staff follow grooming and hygiene standards.

Maintain the premium ambience and presentation of the salon.

F. Inventory & Cost Control

Monitor stock of salon products and consumables.

Maintain inventory records.

Control product wastage and unnecessary expenses.

Ensure proper maintenance of salon equipment.

Coordinate with the purchase team for stock requirements.

G. Reporting & Coordination

Prepare daily, weekly and monthly operational reports.

Report revenue, attendance and productivity.

Coordinate with HR, Finance and Management.

Ensure implementation of company policies and SOPs.

Report operational issues and improvement requirements.

contact

9737504504

Pay

₹30,000.00 - ₹35,000.00 per month

Benefits

Provident Fund

Work Location

In person