Scientific Sales Executive

Company

BioTrace Scientific

Location

DLF 905, Bhubaneswar

Shift

8:30 PM to 5:30 AM IST

Market

United States

Employment Type

Full-time and office-based

Role Purpose

The Scientific Sales Executive will engage US companies that may require laboratory-testing services and convert assigned contacts into qualified enquiries, quotations and work orders.

Nexus will provide contact details for relevant QA/QC, Laboratory, Regulatory and R\&D professionals. The salesperson’s responsibility will be to conduct effective outreach, understand the customer’s testing requirements and progress the opportunity through DBI360.

Key Responsibilities

• Contact assigned US prospects through telephone, email and approved digital channels.
• Engage QA/QC, Laboratory, Regulatory and R\&D or Formulation professionals.
• Introduce BioTrace Scientific and establish relevance based on the prospect’s business.
• Ask structured discovery questions before presenting services.
• Understand the customer’s product, sample type, requested testing, specifications, test frequency and required turnaround time.
• Identify whether the requirement is immediate, future, one-time or recurring.
• Create accurate enquiries and maintain complete opportunity information in DBI360.
• Coordinate internally to obtain technical clarification and quotations.
• Follow up consistently on enquiries, quotations, samples and work orders.
• Secure agreed next steps after every meaningful customer interaction.
• Maintain a professional communication cadence without excessive or irrelevant contact.
• Record call outcomes, customer feedback, objections, lost reasons and next actions.
• Develop new customers into repeat accounts.
• Attend product, laboratory, sales and CRM training programmes.
• Follow approved technical, pricing, confidentiality and communication policies.

Ideal Candidate Profile

• B.Sc., M.Sc., B.Pharm or M.Pharm in Microbiology, Biotechnology, Chemistry, Biochemistry, Pharmacy, Food Technology, Life Sciences or a related field.
• Approximately 0–3 years of experience.
• Previous experience in sales, business development, customer service, laboratory coordination or technical support is helpful but not mandatory.
• Fresh or relatively early-career science graduates with strong communication and commercial aptitude may be considered.
• Strong spoken and written English.
• Confident speaking with new people over the telephone.
• Curious and capable of understanding technical requirements.
• Good listening and questioning skills.
• Comfortable with targets, structured follow-up and performance coaching.
• Familiarity with CRM, Outlook, Excel or similar business applications is preferred.
• Willing and able to work permanently during US West Coast business hours

Work Location

In person