Car Accessories - Fitter

Job Role Overview Primary Goal: Maximize accessory revenue per vehicle, convert showroom walk-ins or leads into sales, and achieve monthly targets. [1, 2, 3, 4] Work Environment: Car dealerships, OEM showrooms, auto accessory stores, or wholesale/distributor offices. [1] Reporting To: Accessories Manager, Dealership Sales Manager, or Store Manager. [1] Key Responsibilities Customer Consultation & Pitching: Understand customer requirements and recommend suitable genuine or aftermarket accessories (e.g., seat covers, mats, infotainment/Android players, dashcams, LED lights, alloy wheels, and safety fitments). Time the sales pitch during new car booking or delivery stages to boost add-on revenue. [1, 2, 3] Sales & Order Processing: Generate quotes, handle counter/phone/email inquiries, and process sales transactions accurately. Convert inbound or digital leads (such as from social media ads or walk-ins) into confirmed sales. [1, 2, 3, 4] Coordination & Installation: Coordinate with the workshop or accessory fitting team to ensure items are installed properly before vehicle delivery. Track stock availability with the stores department and maintain clean product displays. [1, 2, 3, 4] Relationship & Target Management: Build rapport with retail buyers or B2B trade partners (dealers/distributors). Follow up post-purchase for feedback, repeat business, or future upgrades. Track sales metrics, maintain customer databases, and submit regular performance reports to management