BPO Telecaller

Roles & Responsibilities: Lead Conversion: Contact inbound/outbound leads via phone, email, or face-to-face meetings to pitch health insurance products. Customer Consultation: Understand client medical needs and budget constraints to suggest appropriate plans (e.g., Health Shield, Family Shield). Policy Explanations: Clarify policy terms, exclusions, cashless hospital networks, and premium amounts clearly to clients. Target Achievement: Meet or exceed monthly sales, conversion, and productivity targets set by the branch or unit manager. Documentation & Compliance: Assist clients with smooth documentation, KYC compliance, and application form submissions. Shift Timing- 10 to 7 Working Days- Monday to Saturday Contact Hr Geetanjali- 9594955476. Mail ID- geetanjali.wani@ext.icicilombard.com