(Fresher) Customer Care Associate in Mohan estate

• Location: Mohan Estate, Delhi
• Graduates only
• Taking/Handling Inbound Customer calls, Outbound calls, Emails
• Listening to and understanding the customer’s requirements
• Provide product / service details \& benefits to Customers
• Providing end to end solutions to the customer
• Asking the correct questions – probing and prompting the customer wherever required
• Timely and accurate capturing all the information given by the customer
• Timely follow up with as per Escalation matrix till closure
• Staying current with knowledge of products/ processes \& services

Pay

₹20,000.00 per month

Benefits

• Provident Fund

Application Question(s)

• Do you have experience in Customer service?

Education

• Bachelor's (Required)

Location

• Badarpur, Delhi, Delhi (Required)

Work Location

In person