Telesales Executive

Here is a ready-to-use JD for Telesales Executive - Vi (Vodafone Idea) - you can use this for posting / internal sheet: ### Job Description - Telesales Executive (Vi) Company: Vodafone Idea Ltd. (Vi) Location: Chennai / Arumbakkam Circle Department: Sales & Marketing in store Experience: 0-3 Years (Freshers with good communication can apply) Salary: As per industry + High Incentives Employment Type: Full Time About the Role: We are looking for energetic Telesales Executives to drive Vi Prepaid / Postpaid / MNP / Broadband sales through outbound calls. You will be responsible for converting leads to gross sales and achieving daily targets. Key Responsibilities: 1. Make outbound calls to existing and potential customers for Vi SIM sales, MNP port-in to Vi, Recharge plans, Postpaid conversion, and Vi Fibre 2. Achieve daily / weekly / monthly GROSS & MNP targets as assigned 3. Explain Vi plans, offers, 5G benefits, OTT bundles and close sales 4. Maintain call records, lead status and daily sales report in Excel / CRM 5. Follow up on warm leads and ensure 100% callback closure 6. Handle customer queries politely and resolve basic issues / transfer to retention team if needed 7. Ensure quality of sale - correct documentation, address verification, and activation 8. Adhere to TRAI & company compliance - No mis-selling Required Skills & Qualifications: - Minimum 12th Pass / Any Degree preferred - Good communication in Tamil, English, Hindi (Tamil + English mandatory for Chennai) - Basic knowledge of MS Excel and smartphone handling - Convincing skills, target-oriented mindset - Prior experience in Telecom Telesales / Call Center / BPO is an advantage KPIs: - Gross sales per day, MNP conversion, Talk time, Login hours, QA score Benefits: - Fixed salary + Unlimited Incentives - PF, ESI, Training and Growth path to Senior Executive / Team Leader Reporting manager Store Manaher