Jobs›Restaurant Supervisor, Kochi

Restaurant Supervisor

Chakolas Pavilion - Hotel & convention Center · Kochi
Senior
वेतन₹23,000–27,000महीना, जैसा लिखा है
कहाँKochiKerala
प्रकारFull time
Posted4 Nov3 दिन पहले, SimplyHired से
Kaam ने check किया
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जो skills माँगे हैं41 लिखे हैं
Diploma – Hotel ManagementOn-the-job training deliveryClient relationship managementField coachingCustomer communicationCustomer complaint handlingStaff supervisionTable settingCustomer relationship buildingFood safety managementStaff workload allocationOperations coordinationTeamwork allocationCoachingIn-person customer serviceReal-time guest complaint resolutionShift managementFront-of-house coordinationRestaurant staff trainingTeam briefing facilitationHandling dissatisfied clientsFood service inventory managementDaily operations report preparationHospitality industry experienceDecision makingClient servicesHospitality ManagementCustomer relationship managementMentoringQuality control supervisionRestaurant service quality monitoringConducting shift briefingsDiplomaStatus reportingTask assignmentLeadership team motivationCommunication skillsConducting team meetingsTeam coordinationComplianceCommunication with kitchen staff
इस job के बारे में

We are looking for an experienced and service-oriented Restaurant Supervisor to oversee daily restaurant operations, supervise the service team, and ensure a seamless dining experience for guests. The candidate should have strong knowledge of restaurant operations, staff supervision, and guest relationship management, with the ability to maintain high standards of service and hospitality.

Key Responsibilities

Supervise and coordinate daily restaurant operations to ensure smooth functioning.

Monitor restaurant setup, table arrangements, and service readiness.

Lead and supervise restaurant service staff, ensuring efficient task allocation.

Ensure high standards of guest service and customer satisfaction.

Handle guest complaints, feedback, and special requests professionally.

Coordinate with kitchen staff to ensure timely food preparation and service.

Monitor staff grooming, discipline, hygiene, and adherence to service standards.

Conduct staff briefings and provide on-the-job guidance and training.

Monitor inventory usage, service equipment, and restaurant supplies.

Ensure compliance with food safety, hygiene, and operational procedures.

Prepare shift reports and communicate operational updates to management.

Assist the Restaurant Manager in achieving departmental targets.

Requirements

Diploma or degree in Hotel Management or a relevant qualification.

Previous experience in restaurant operations is mandatory.

Prior experience in a supervisory role within the hospitality industry is preferred.

Strong knowledge of food and beverage service standards.

Excellent communication and guest-handling skills.

Ability to lead, motivate, and manage a team.

Good problem-solving and decision-making abilities.

Flexibility to work rotational shifts, weekends, and holidays.

Pay
₹23,000.00 - ₹27,000.00 per month

Benefits

Flexible schedule

Work Location
In person

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