Customer Support Executive Cum Store Sales | Day Shift

Job Description – Customer Support Executive (CSE) cum Store Sales Company: Vastranand Pvt Ltd Location: 4th Block, Jayanagar, Bengaluru Working Days: Monday to Saturday Working Hours: 11:00 AM – 8:00 PM Responsibilities✅ Handle incoming customer calls and WhatsApp inquiries. ✅ Assist online customers with product details, order status, and order-related queries. ✅ Convert customer inquiries into sales orders. ✅ Follow up with leads and existing customers to generate sales. ✅ Welcome and assist walk-in customers at the retail store. ✅ Help customers explore sarees, understand product details, and make purchasing decisions. ✅ Handle store billing and assist with daily sales activities. ✅ Maintain proper product display and ensure the store is well-organized. ✅ Coordinate with the warehouse team for stock availability, dispatch, and delivery updates. ✅ Maintain customer records and update basic data. ✅ Provide excellent customer service and resolve customer queries politely. Requirements✔ Good communication skills in Hindi and English. ✔ Kannada speaking is an added advantage. ✔ Basic mobile and computer knowledge. ✔ Experience in telecalling, customer support, retail sales, or store operations preferred. ✔ Friendly, confident, and customer-oriented personality. ✔ Ability to handle both online customer support and in-store sales responsibilities. Benefits✨ Opportunity to grow with a fast-growing saree brand. ✨ Friendly and supportive work environment. ✨ Opportunity to develop customer service and retail sales skills. 📍 Location: 4th Block, Jayanagar, Bengaluru 📞 Call / WhatsApp: +91 8154000915