Reservation Executive

CredenceSoft Private limited · Mumbai

Fresher चलेगा

वेतन₹15,000–25,000महीना, जैसा लिखा है

कहाँMumbaiMaharashtra

प्रकारFull timeFresher चलेगा

Posted7 Nov3 दिन पहले, SimplyHired से

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Freshers के लिए खुला: experience नहीं माँगा

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अच्छी English चाहिए, बोलने और लिखने में

दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं32 लिखे हैं

Revenue growthHotel bookingCustomer records maintenanceLead generation from existing customersRecord-keepingCustomer communicationAdd-on service promotionClient onboardingGuest relationsIndividual booking creationCancellation processing (reservation procedures)Stakeholder collaborationBasic service issue troubleshootingCustomer serviceStakeholder liaisonTechnical support user trainingClient servicesCustomer relationship managementProperty management systems (PMS)Reservation systemsClient communication managementTechnical troubleshootingClient communication skillsBooking modificationSuggestive sellingCommunication skillsClient liaisonAdd-on salesOrder booking managementQuota attainmentCustomer complaint resolutionReservation management

इस job के बारे में

Key Responsibilities

Manage hotel reservations through the company’s OTA (Online Travel Agency) platform.

Coordinate with hotel staff and guests to confirm bookings, modifications, or cancellations.

Resolve booking-related issues promptly and maintain high service standards.

Maintain accurate and up-to-date booking records in the system.

Assist in onboarding and training hotel partners on our reservation system.

Provide technical and operational support for OTA and channel manager integrations.

Identify and implement opportunities for cross-selling services and upgrades to enhance revenue.

Requirements

Freshers & Experience with relevant skills and training are welcome to apply.

Familiarity with hotel management systems (PMS), booking engines, or channel managers is an advantage.

Strong communication and interpersonal skills.

Customer-centric approach with a problem-solving attitude.

Ability to work independently and as part of a collaborative team.

Comfort working in a fast-paced, tech-driven environment.

Revenue target-driven mindset with a focus on achieving monthly individual and team KPIs.

Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person

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