International Customer Support Associate | Excellent Salary + Incentives

International Customer Support Associate \| MNC \| Voice \& Non Voice Processes \| Freshers \& Experienced Welcome

Location

Chandigarh/Mohali

Job Type

Full-time

Shift

Rotational Night Shift (Cab Facility Provided)

Job Overview

We are looking for enthusiastic and customer-focused International Customer Support Executives to join our growing team. In this role, you will interact with international customers, address their queries, resolve concerns efficiently, and deliver an outstanding customer experience through excellent communication and problem-solving skills.

Key Responsibilities

• Handle inbound customer calls professionally and courteously.
• Understand customer concerns and provide timely, accurate, and effective resolutions.
• Maintain detailed and accurate records of customer interactions in the system
• Meet established quality, productivity, and customer satisfaction targets.
• Escalate complex issues to the appropriate team when required.
• Follow company policies and maintain high standards of customer service.

Eligibility Criteria

• Graduates (Freshers and experienced candidates are welcome to apply).
• Undergraduates with at least 6 months of customer support or BPO experience may also apply.
• Excellent verbal communication skills with fluent spoken English.
• Strong customer service, problem-solving, and interpersonal skills.
• Comfortable working in rotational shifts, including night shifts.
• Willing to work from Chandigarh or Mohali.

Perks \& Benefits

• Competitive salary with attractive performance-based incentives.
• Cab facility for eligible night shifts.
• Paid training and comprehensive onboarding.
• Career growth and internal promotion opportunities.
• Friendly and professional work environment.
• Employee engagement activities and recognition programs.

Apply today and kick-start or grow your career in the international BPO industry with a team that values your talent and supports your professional growth!

Pay

₹23,500.00 - ₹35,000.00 per month

Benefits

• Commuter assistance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location

In person