Front Office Executive

Hotel Front Office Executive / Receptionist Paharganj, New Delhi Job type: Full-time Salary and incentives ₹18,000–₹20,000 per month, fixed in hand, depending on skills and experience. Additional performance incentive of up to ₹3,000 per month after completing probation. About the role Hotel Kwality is looking for a polite, dependable and computer-literate Front Office Executive to manage reception and provide professional, welcoming service to our guests. Freshers with good communication skills and a willingness to learn are welcome. Key responsibilities Welcome guests and handle check-ins, check-outs and room allocation. Answer telephone calls and respond to booking enquiries. Manage direct and online reservations and update the hotel’s property management system. Prepare bills, collect cash and digital payments, and maintain accurate transaction records. Coordinate with housekeeping and maintenance for room readiness and guest requests. Handle guest concerns courteously and escalate matters when necessary. Maintain reception records and provide a clear handover to the next shift. Candidate requirements Spoken English and basic computer skills are mandatory. Comfortable using email, the internet and online systems. Class 12 pass or graduate. Honest, punctual, well-presented and responsible. Freshers and experienced candidates may apply. Previous hotel reception experience or knowledge of eZee Absolute PMS is an advantage; training will be provided. Age: up to 35 years. Immediate joiners preferred. Shift timings Male candidates: Rotational shifts — 9 AM–7 PM or 7 PM–9 AM. Female candidates: Fixed day shift — 9 AM–6 PM. To Apply : Send your updated CV and audio introduction on WA to 9999634393. Shortlisted candidates will be informed about the interview date and time.