Executive Assistant to CEO

The Executive Assistant to CEO will be responsible for coordinating day-to-day business operations, supporting sales and marketing initiatives, monitoring business development activities, and facilitating effective communication between management, customers, and internal departments.

The position will play an important role in promoting OGES INFOTECH's enterprise software solutions, supporting business growth, and ensuring timely execution of management directives.

Key Roles & Responsibilities

A. Business Operations & Management Coordination

Coordinate daily business activities across Sales, Marketing, Technical, Delivery, and Administration teams.

Assist the CEO and management team in planning, monitoring, and executing business initiatives.

Follow up on departmental assignments, deliverables, deadlines, and pending activities.

Prepare management reports, meeting minutes, action trackers, and performance summaries.

Facilitate communication between management and functional teams.

Support operational improvements and implementation of internal procedures.

B. Sales & Business Development Coordination

Coordinate sales activities for OGES INFOTECH's enterprise software products and services.

Maintain customer enquiries, lead databases, CRM records, and sales pipelines.

Follow up on prospective customers, business enquiries, quotations, and submitted proposals.

Coordinate product demonstrations, client meetings, and sales presentations with technical teams.

Support preparation of commercial proposals, quotations, and business presentations.

Monitor sales targets, conversion rates, and outstanding business opportunities.

Coordinate presales and post-sales communication.

Support domestic and international business development activities.

C. Digital Marketing & Corporate Branding

Coordinate digital marketing campaigns across LinkedIn, Facebook, Instagram, Google, and other relevant platforms.

Prepare and maintain social media content calendars.

Work with content creators and designers to develop corporate promotional materials.

Coordinate product marketing campaigns for iCENTER ERP, OGESGenAI, and other software solutions.

Support website content updates, email marketing, and lead generation initiatives.

Monitor campaign performance, engagement, enquiries, and lead conversions.

Assist in organizing corporate events, webinars, exhibitions, and product launches.

D. Software Product & Project Coordination

Coordinate between business development, software development, implementation, and customer support teams.

Track software product demonstrations, implementation schedules, and customer onboarding activities.

Maintain project activity trackers, progress reports, and pending action lists.

Follow up on customer requirements, change requests, and delivery commitments.

Support coordination of software testing, user acceptance testing, training, and go-live activities.

Escalate operational delays and customer concerns to the relevant managers.

Maintain customer communication and product-related documentation.

E. Customer Relationship Management

Maintain professional communication with existing and prospective customers.

Coordinate customer meetings, product presentations, and follow-up discussions.

Track customer enquiries, feedback, service requests, and unresolved issues.

Support customer retention and account development initiatives.

Coordinate periodic customer engagement and satisfaction activities.

F. HR & Administrative Coordination

Support recruitment scheduling, interview coordination, and employee onboarding.

Coordinate employee documentation and administrative requirements.

Assist management with internal communication, employee engagement, and departmental coordination.

Maintain relevant operational records and administrative reports.

Qualifications & Experience

Educational Qualification

MBA or BBA, preferably specializing in Marketing, Operations, or Business Management.

Experience

Minimum 2–3 years of relevant experience in business operations, sales coordination, digital marketing, or project coordination.

Previous experience in an IT company, software product company, or technology services organization is preferred.

Technical & Professional Skills

Proficiency in MS Excel, Word, and PowerPoint.

Familiarity with CRM applications and sales pipeline management.

Understanding of digital marketing and social media platforms.

Basic knowledge of ERP, SaaS, and enterprise software products is desirable.

Good reporting, documentation, and presentation skills.

Strong communication, organizational, and multitasking abilities.

Job Type

Full-time

Experience

total work

1 year (Preferred)

Language

English (Preferred)

Work Location

In person