Relationship Manager

To strengthen customer relationships and drive portfolio growth through financial advisory, customer due diligence, needs assessment and solution-based recommendations. The role requires independent judgment in evaluating customer requirements, assessing business opportunities and risks, ensuring regulatory compliance, and representing the Bank in interactions with customers and stakeholders while contributing to portfolio performance and business growth.

• Enhance revenue through loan enhancements & cross-selling of products such as insurance, trade services, forex, liabilities, and LAP

• Focus on high-value SME clients to ensure long-term engagement and retention

• Target EEG businesses with turnovers between ₹25crore to ₹100 crore

• Maintain average acquisition ticket size of 10 Crs

• Revenue generation target (2-2.5% of disbursement)

• Increase the asset book & fee income through higher processing fees & enhanced product offerings

• Leverage branch networks and other channels to source new business

• Increase penetration of self-funding products and create connections with industry associations to ensure sustained business flow

• Customer loyalty programs and personalized engagement strategies to enhance client satisfaction and retention

• Regularly assess customer needs and provide tailored solutions to maintain strong, lasting relationships.

Experience

10 years to 20 years

Qualifications

Graduate/Post Graduate