CRM Executive

WE ARE HIRING!CRM Support Executive – eSIMify Company: eSIMify Global Private Limited Job Location: W Wing, Ground Floor, Office No. 0075, Akshar Business Park, Vashi, Navi Mumbai Salary: ₹12,000 – ₹25,000 per month Shift Timing: Rotational Shifts Job Type: Full-Time | Work From Office Job DescriptioneSIMify is looking for a dedicated and customer-focused CRM Support Executive to manage customer queries, provide eSIM-related assistance, and ensure a smooth customer experience. Key ResponsibilitiesHandle customer enquiries through WhatsApp, calls, emails and CRM. Assist customers with eSIM purchases, installation and activation. Resolve customer complaints and technical support queries. Maintain accurate customer records and update CRM regularly. Follow up with customers regarding purchases, payments and pending issues. Coordinate with internal teams for quick issue resolution. Provide professional and timely customer support. Maintain customer satisfaction and service quality. Candidate RequirementsFreshers and experienced candidates can apply. Good English and Hindi communication skills. Basic computer knowledge and typing skills. Familiarity with CRM software, Excel and WhatsApp Business is an advantage. Strong problem-solving and customer-handling skills. Willingness to work in rotational shifts. Positive attitude and ability to work in a team. What We OfferSalary: ₹12,000 – ₹25,000 per month, based on skills and experience. Training and learning opportunities. Professional working environment. Career growth opportunities. Apply Now!Interested candidates can share their updated CV. Company: eSIMify Global Private Limited Location: Office No. 0075, Ground Floor, W Wing, Akshar Business Park, Vashi, Navi Mumbai.