Customer Support Executive

Job Description – Customer Support Executive (V4 & V5) Company: OneDios Services Private Limited Position: Customer Support Executive Hiring Level: V4 & V5 – English Communication Proficiency Job Location: Sector 62, Noida, Uttar Pradesh Employment Type: Full-Time Job Responsibilities Handle Inbound and Outbound customer support calls professionally. Respond to customer queries, provide accurate information and resolve concerns. Maintain effective communication and ensure a positive customer experience. Follow up with customers wherever required and ensure timely resolution. Maintain call records and update customer interactions in the CRM/system. Achieve assigned productivity, quality and customer satisfaction targets. Candidate Requirements Minimum Qualification: Graduate (Mandatory). Candidates with V4 or V5 English communication proficiency (Versant assessment) preferred. Excellent verbal communication and active listening skills. Good customer handling and problem-solving abilities. Basic computer knowledge and familiarity with CRM systems. Freshers and experienced candidates may apply. Both Male and Female candidates are welcome. Salary & Working Schedule Salary: Up to ₹28,000 CTC per month. Shift: Day Shift. Working Days: Monday to Saturday. Weekly Off: Sunday (Fixed). Job Location: On-site, Sector 62, Noida. Interview & Walk-in Details Interview Timings: 11:00 AM to 4:00 PM Working Days: Monday to Saturday. Candidates can directly walk in for an interview during the above-mentioned timings. Office Address OneDios Services Private Limited Priska Tower, Ground Floor, C-56/45, Phase 2, Sector 62, Noida, Uttar Pradesh – 201301. HR Contact Details Dev Kumar Teotia HR Lead Mobile: 8800023612 Interested candidates are requested to contact HR or directly visit the office during the specified interview timings. Join OneDios and be a part of a team committed to reinventing customer service!