Travel click ( Customer support Non voice )

Job Title

Travel Click – Customer Support Executive (Non-Voice Process)

Department

Customer Support / Travel Operations

Process

Non-Voice (Email & Chat Support)

Qualification

Any Graduate (B.Com/BBA preferred)

Experience

Freshers and Experienced Candidates

Employment Type

Full-Time

Job Overview

We are hiring enthusiastic and detail-oriented candidates for the Travel Click Non-Voice Process. The ideal candidate should have excellent written and verbal English communication skills, strong analytical abilities, and good aptitude and reasoning skills.

Candidates should be comfortable handling customer queries through written communication channels and demonstrate a professional approach to customer service.

Key Responsibilities

Handle customer queries through non-voice communication channels.

Provide accurate and timely responses through email and chat.

Understand customer requirements and offer appropriate solutions.

Maintain professional and effective written communication.

Analyse customer concerns and resolve queries efficiently.

Follow process guidelines, quality standards, and turnaround times.

Ensure customer satisfaction through accurate and clear communication.

Eligibility Criteria

Graduate or above in any discipline.

B.Com/BBA graduates will be preferred.

Freshers can apply; candidates with 6+ months of experience will be preferred.

Excellent written and verbal English communication skills.

Good mathematical, aptitude, and logical reasoning abilities.

Strong analytical and problem-solving skills.

Good email writing and comprehension skills.

Minimum computer assessment score: 16.

Typing speed

20 WPM with 90% accuracy.

No pending examinations, backlogs, or awaited results.

Candidates must demonstrate career stability and a long-term commitment.

Frequent job changes or active government exam preparation may impact eligibility.

Salary Details

Freshers

₹22,000 CTC

Experienced Candidates

₹26,000 CTC

Interview Process

All interview rounds will be conducted virtually.

Assessment Round

Communication skills, aptitude, logical reasoning, and analytical abilities.

Final Interview Round

Evaluation of overall suitability, communication skills, and process understanding.

Preferred Candidate Profile

Candidates with excellent English communication skills.

Strong written communication and email drafting abilities.

Good numerical and analytical skills.

Basic computer knowledge and typing proficiency.

Positive attitude, professional behaviour, and willingness to learn.

Candidates looking for a stable, long-term career opportunity.

How to Apply

Contact HR Harmeet 7070645541..

Pay

₹22,000.00 - ₹26,000.00 per month

Work Location

In person