Assistant Manager – Facilities Operations (Housekeeping)

Job Description – Assistant Manager | Facilities Operations (Housekeeping)

Salary

₹35,000 – ₹50,000 per month

Experience

4–7 years

Job Purpose

We are looking for a proactive and experienced Assistant Manager – Facilities Operations to manage housekeeping operations across client locations. The candidate will be responsible for ensuring smooth site operations, manpower management, service quality, client satisfaction and operational compliance.

Key Responsibilities

Operations Management

Manage day-to-day housekeeping and facility operations across multiple client sites.

Ensure quality service delivery as per agreed SLA and SOP requirements.

Conduct regular site inspections and operational audits.

Implement corrective and preventive actions to maintain service standards.

Manpower Management

Manage housekeeping supervisors, team leaders and housekeeping associates.

Ensure adequate manpower deployment, attendance and shift scheduling.

Coordinate recruitment, onboarding, training and staff replacements.

Monitor staff grooming, discipline and productivity.

Client Relationship Management

Maintain effective relationships with clients and address operational concerns.

Attend client meetings and provide regular operational updates.

Handle client complaints and ensure timely resolution.

Identify opportunities for service improvement and additional business.

Quality, Safety & Compliance

Ensure adherence to housekeeping SOPs, safety standards and hygiene protocols.

Monitor cleaning materials, machinery, equipment and consumable usage.

Ensure proper documentation, checklists and audit reports.

Coordinate statutory compliance related to deployed manpower.

Commercial & Administrative Responsibilities

Monitor site-wise operational costs and manpower budgets.

Control material consumption and operational expenses.

Verify attendance, overtime and monthly billing inputs.

Prepare MIS reports, operational performance reports and client presentations.

Required Skills & Qualifications

Graduate in any discipline; Facilities Management certification will be an advantage.

4–7 years of experience in housekeeping / Integrated Facilities Management (IFM).

Experience in handling multiple client locations and large manpower teams.

Strong leadership, communication and problem-solving skills.

Good knowledge of housekeeping chemicals, machinery and cleaning procedures.

Proficiency in MS Excel, Word and PowerPoint.

Strong client coordination and team management capabilities.

Salary & Benefits

CTC

₹35,000 – ₹50,000 per month, depending on experience and suitability.

Opportunity to work with a growing Integrated Facilities Management company.

Pay

₹30,000.00 - ₹50,000.00 per month

Benefits

Provident Fund

Work Location

In person