Admission Counselor

Lead Calling \& Telecalling

• Make outbound calls to prospective students generated through Meta Ads, Google Ads, website enquiries and other marketing channels.
• Handle incoming admission enquiries and provide course-related information.
• Understand students' career goals, educational backgrounds and learning requirements.
• Explain course curriculum, duration, fees, AI tools, live projects, internship opportunities and placement assistance.
• Conduct regular follow-ups with interested and pending leads.
• Maintain professional communication and ensure maximum lead engagement.

Admissions \& Conversions

• Convert interested enquiries into confirmed admissions.
• Explain course benefits, USPs, fee structures, discounts and limited-period offers.
• Handle objections related to course fees, time commitments, online/offline learning and career opportunities.
• Create urgency through appropriate follow-up strategies.
• Achieve assigned daily, weekly and monthly admission targets.
• Maintain a healthy lead-to-admission conversion ratio.

WhatsApp \& Chat Management

• Handle student enquiries through WhatsApp Business, website chat and other communication platforms.
• Respond promptly to incoming messages.
• Share course brochures, curriculum, fee details, testimonials and registration links.
• Follow predefined WhatsApp counselling scripts and lead nurturing processes.
• Follow up with students who have shown interest but have not completed registration.
• Ensure no prospective student enquiry remains unattended.

Social Media Enquiry Management

• Monitor and respond to enquiries received through Instagram, Facebook and LinkedIn.
• Handle comments, direct messages and course-related questions.
• Convert social media enquiries into qualified leads.
• Share relevant course information and promotional offers.
• Coordinate with the social media team for campaign-related enquiries.
• Maintain a professional brand image across all social media platforms.

CRM \& Lead Management

• Maintain accurate lead records in the CRM.
• Update call status, lead stage, follow-up dates and admission status.
• Categorise leads into Hot, Warm and Cold prospects.
• Ensure timely follow-ups through calls and WhatsApp.
• Maintain daily lead reports and conversion records.
• Track every lead from initial enquiry to final admission.

Student Counselling \& Onboarding

• Understand students' career aspirations and recommend suitable programs.
• Guide students regarding AI, Digital Marketing, SEO, Google Ads, Meta Ads and other course modules.
• Assist students with registration, payment and admission formalities.
• Coordinate with the academic team for batch details and onboarding.
• Ensure a smooth transition from enquiry to enrolled student.

Reporting \& Target Achievement

• Submit daily calling and conversion reports.
• Track calls made, connected calls, interested leads and follow-ups.
• Maintain monthly admission and revenue targets.
• Participate in team meetings and performance reviews.
• Suggest improvements in counselling scripts and conversion processes.

Pay

₹25,000.00 - ₹40,000.00 per month

Work Location

In person