Receptionist

Receptionist

Thakral Hospital and Fertility Centre is looking for a polite, organized, and patient-friendly Receptionist to manage front desk operations and ensure a smooth experience for patients and visitors. The role involves handling patient registrations, appointments, calls, billing coordination, and guiding patients efficiently within the hospital.

Responsibilities

• Manage the hospital front desk and attend to patients and visitors professionally.
• Handle patient registration, appointment scheduling, and OPD coordination.
• Answer phone calls, WhatsApp queries, and provide basic information to patients.
• Coordinate with doctors, nurses, and departments for smooth patient flow.
• Assist patients with billing, reports, and general hospital processes.
• Maintain patient records and ensure accurate data entry.
• Ensure the reception area remains organized, professional, and patient-friendly.
• Handle patient queries and escalate concerns when required.

Requirements

• Prior experience as a receptionist or front desk executive preferred.
• Good communication and interpersonal skills.
• Basic computer knowledge and familiarity with Excel and hospital software.
• Ability to handle patients calmly and professionally in a fast-paced environment.
• Good organizational and multitasking abilities.
• Polite, responsible, presentable, and patient-friendly personality.
• Fluency in Hindi and basic English preferred.

Pay

₹15,000.00 - ₹25,000.00 per month

Work Location

In person