Receptionist – IVF & Fertility Clinic

Job Title

Receptionist – IVF \& Fertility Clinic

Company

Crystal Fertility \& IVF Center

Job Location

Sector 23, Dwarka, New Delhi

Job Type

Full-Time

Job Description

We are looking for a professional, well-organized, and patient-friendly Receptionist for our IVF \& Fertility Clinic. The ideal candidate should have experience in an IVF Centre, Gynecology Clinic, Hospital, or Healthcare Facility.

Key Responsibilities

• Welcome and assist patients and visitors professionally.
• Manage patient appointments, registrations, and follow-ups.
• Handle incoming calls, WhatsApp messages, and email inquiries.
• Coordinate with doctors, IVF coordinators, nursing staff, and counselors.
• Maintain daily OPD records and patient visit details.
• Update patient information in the clinic management software/CRM.
• Assist with billing, receipts, and payment coordination.
• Provide accurate information regarding clinic services and appointment procedures.
• Maintain patient confidentiality and professional front-desk etiquette.
• Ensure smooth daily reception and front-office operations.

Eligibility \& Requirements

• Minimum 1 year of experience in an IVF Clinic, Gynecology Clinic, Hospital, or Healthcare Facility preferred.
• Good communication skills in Hindi and English.
• Basic knowledge of MS Word, MS Excel, email, and WhatsApp.
• Pleasant personality with professional communication skills.
• Ability to manage multiple tasks and patient inquiries.
• Good organizational and coordination skills.

Experience

1–3 years preferred

Education

Graduate preferred

Work Location

On-site, Dwarka, New Delhi

Salary

As per experience and skills

Application

Interested candidates can apply through Indeed.

Pay

₹15,000.00 - ₹20,000.00 per month

Work Location

In person