Admission Counsellor

Admission Counselor Department: Admissions & Student Recruitment Reports to: Admission Manager Location: Raipur | Full-Time About the role Convert inquiries into enrolments by counselling prospects, running demos, and managing leads in the CRM. Meet daily/weekly targets, maintain high-quality interactions, and support outreach activities. Key responsibilities Contact, qualify, and convert inbound/outbound leads; close admissions within 3–7 days. Conduct counselling sessions and program demos; resolve queries and guide payment/documentation. Maintain 100% CRM updates, accurate data entry, and timely follow-ups. Support campus drives, webinars, referrals, and alumni outreach. Report daily activity, participate in review meetings, and improve personal conversion metrics. KPIs CRM compliance >95%, fresh leads contacted within TAT. Achieve assigned daily/monthly enrolment targets. Maintain demo-to-enrolment conversion ratio and attendance >90%. Qualifications & experience Bachelor’s degree; Master’s a plus. 0-2 years in admissions, counselling, sales, or education sector preferred. Skills Strong communication, counselling, and objection handling. CRM proficiency, basic Excel, target-oriented, team player. Perks Incentives/commission, training, opportunity to grow within admissions.