Logistics and Operations Manager

Job Description

We are looking for two proactive Operations & Logistics Executives to manage end-to-end delivery operations for our D2C and B2B business, covering First Mile, Middle Mile and Last Mile.

Key Responsibilities

• Manage daily delivery operations and coordinate with Delivery Boys (DBs), Team Leaders (TLs) and hub teams.
• Monitor DB attendance, route allocation, delivery performance and pending orders.
• Coordinate warehouse dispatch, vehicle movement and inter-hub transportation.
• Manage logistics vendors, transporters and third-party delivery partners.
• Ensure timely dispatch and delivery of subscription, one-time D2C and B2B orders.
• Monitor hub operations, inventory movement and dispatch reconciliation.
• Prepare daily MIS reports covering deliveries, attendance, dispatches, vendors and operational performance.
• Handle operational escalations and ensure smooth coordination across all delivery stages.

Requirements

• 2–4 years of experience in logistics, supply chain, FMCG, e-commerce or delivery operations.
• Experience in managing delivery teams, vendors and hub operations.
• Good knowledge of MS Excel and Google Sheets.
• Strong coordination, reporting and problem-solving skills.
• Ability to independently manage end-to-end operations.

Shift Requirements

Rotational Shifts – Early Morning / Day / Night

Candidates must be flexible to work in any shift as per the company roster. Hub visits will be required whenever operationally necessary.

Important: Both positions have identical responsibilities. Candidates must be capable of independently managing First Mile, Middle Mile and Last Mile operations for both D2C and B2B.

Pay

₹480,000.00 - ₹540,000.00 per year

Work Location

In person