Receptionist

Receptionist

Thakral Hospital and Fertility Centre is looking for a polite, organized, and patient-friendly Receptionist to manage front desk operations and ensure a smooth experience for patients and visitors. The role involves handling patient registrations, appointments, calls, billing coordination, and guiding patients efficiently within the hospital.

Responsibilities

Manage the hospital front desk and attend to patients and visitors professionally.

Handle patient registration, appointment scheduling, and OPD coordination.

Answer phone calls, WhatsApp queries, and provide basic information to patients.

Coordinate with doctors, nurses, and departments for smooth patient flow.

Assist patients with billing, reports, and general hospital processes.

Maintain patient records and ensure accurate data entry.

Ensure the reception area remains organized, professional, and patient-friendly.

Handle patient queries and escalate concerns when required.

Requirements

Prior experience as a receptionist or front desk executive preferred.

Good communication and interpersonal skills.

Basic computer knowledge and familiarity with Excel and hospital software.

Ability to handle patients calmly and professionally in a fast-paced environment.

Good organizational and multitasking abilities.

Polite, responsible, presentable, and patient-friendly personality.

Fluency in Hindi and basic English preferred.

Pay

₹15,000.00 - ₹25,000.00 per month

Work Location

In person