Sales Manager - Salesforce

JOB DESCRIPTION

Sales Account Manager – Salesforce Business

New Business Acquisition | Strategic Account Management | Enterprise Sales | Revenue Growth

Company

HashStudioz Technologies Pvt ltd

Business Unit

Salesforce Professional Services, Consulting & Solutions

Experience

4–10 years

Employment Type

Full-time

Work Model

Field-oriented / Customer-facing

Location

Noida, NCR Region - India (with domestic and international customer engagement as required)

Reporting To

CEO

Role Mission

The individual will be responsible for developing, managing and growing a portfolio of Salesforce customers and prospects.

This is an individual-contributor sales leadership position requiring someone who can independently manage the complete sales lifecycle

Identify → Prospect → Engage → Qualify → Discover → Solution → Demonstrate → Propose → Negotiate → Close → Invoice → Collect → Expand.

The candidate must possess the ability to sell Salesforce Product Licenses, SKUs, Maxify professional services, consulting, implementations, managed services, application development, integrations, AI solutions and industry-specific business transformation initiatives.

This is not a passive relationship-management role. The person must be equally comfortable cold-opening a CXO-level conversation, presenting a Salesforce solution, challenging an incumbent SI, preparing a commercial proposal, negotiating a six-figure engagement and following up with finance teams for outstanding invoices.

Key Roles & Responsibilities

A. New Business Development & Customer Acquisition – Hunting 70% Of Annual Target Quota

Identify, research and acquire new customers requiring Salesforce implementation, consulting, customization, development and managed services.

Build a target account list across SMB, mid-market and enterprise segments.

Identify organizations using Salesforce, planning Salesforce adoption, replacing existing implementation partners or experiencing challenges with their current Salesforce environments.

Proactively identify opportunities through LinkedIn, professional networks, referrals, industry events, outbound calling, email campaigns and other channels.

Develop relationships with Salesforce decision-makers, including CIOs, CTOs, CDOs, Chief Digital Officers, VPs of IT, CRM Directors, Salesforce Platform Owners, Heads of Sales, Customer Service and Business Transformation.

Understand organizational structures, identify buying committees, map decision-makers and influencers, and develop account-entry strategies.

Create opportunities independently rather than relying entirely on company-generated leads.

Identify competitor displacement opportunities involving large system integrators, boutique Salesforce consulting firms and incumbent service providers.

Position Maxify as a strategic Salesforce consulting and implementation partner.

Expected outcome

Consistent acquisition of qualified new accounts and a predictable new-business pipeline.

B. Existing Customer Account Management – Farming & Expansion 30% Of Annual Target Quota

Own and nurture relationships across assigned Maxify customer accounts.

Develop a thorough understanding of each customer’s Salesforce landscape, implementation history, business priorities, technology roadmap and future requirements.

Identify whitespace opportunities across existing Salesforce products, departments, business units, geographies and user groups.

Conduct periodic business reviews and stakeholder meetings to uncover additional consulting, implementation and managed-services opportunities.

Develop account growth plans and customer relationship maps.

Proactively identify opportunities for Salesforce optimization, enhancements, integrations, automation, AI, Data Cloud, Tableau and additional Salesforce licenses or product capabilities.

Identify cross-selling and upselling opportunities within existing enterprise accounts.

Build relationships beyond the primary project stakeholder to establish multiple executive and operational relationships.

Maintain customer satisfaction, retention and account profitability.

Ensure customers view Maxify as a long-term strategic technology partner rather than a transactional vendor.

Expected outcome

Increased account revenue, customer retention, additional project wins and higher wallet share.

C. Salesforce Product & Solution Selling

The candidate must have a strong understanding of Salesforce’s product ecosystem and the ability to connect technology capabilities with actual business problems.

Expected familiarity includes

Salesforce product / capability

Expected sales understanding

Sales Cloud

CRM, lead-to-opportunity, pipeline, forecasting, enterprise sales automation

Service Cloud

Customer service, case management, contact centres, omnichannel

Experience Cloud

Customer, partner and employee portals

Marketing Cloud

Marketing automation, personalization, customer journeys

Data Cloud

Customer data unification, segmentation and activation

Tableau

Analytics, reporting, visualization and business intelligence

MuleSoft

API-led integration and enterprise connectivity

Salesforce Industries

Industry-specific CRM and digital transformation

Agentforce / AI

AI agents, automation and intelligent customer engagement

LWC / Apex / Custom Development

Custom Salesforce applications and platform extensions

Field Service

Workforce scheduling, service operations and field automation

The candidate should be capable of

Understanding business requirements and translating them into potential Salesforce solutions.

Identifying the right Salesforce SKU or combination of products for a customer requirement.

Conducting initial solution discovery and articulating the business value of the proposed solution.

Understanding the difference between Salesforce licenses, implementation services, managed services and custom development.

Collaborating with solution architects and technical teams to design appropriate solutions.

Delivering introductory product demonstrations and coordinati