E-Commerce Executive
About the Role
We are looking for a smart, responsible and experienced professional to manage the day-to-day operations of our online selling business. The ideal candidate should be computer-savvy, organised, detail-oriented and comfortable working across multiple e-commerce platforms. The role involves managing product listings, online orders, inventory, platform performance, sales reporting and customer-related operations. We value professionalism, reliability, initiative and the ability to take ownership of assigned responsibilities.
Minimum Requirements
Fluent in reading, writing and speaking English, with good Hindi communication skills.
Very good computer skills and a minimum typing speed of 40 WPM.
Working knowledge of Excel, Google Sheets and business software platforms.
At least 2 years of relevant work experience. Freshers should not apply.
Available to join immediately.
Residing within 5 km of Sector 142, Noida, or willing to relocate nearby.
Key Responsibilities
Manage product listings across e-commerce platforms such as Amazon, Flipkart, Shopify and other online marketplaces, ensuring accurate product information, pricing and content.
Create, update and optimise product titles, descriptions, images and other listing attributes to improve visibility and sales performance.
Manage daily order processing, tracking and fulfilment, ensuring timely dispatch and delivery.
Monitor RTOs, NDRs, returns, refunds and order-related issues, coordinating with logistics partners and customers for timely resolution.
Maintain inventory records, monitor stock levels and coordinate replenishment to ensure product availability.
Monitor marketplace performance, brand analytics, sales trends and product-level performance across online platforms.
Prepare and maintain sales reports, operational records and performance trackers using Excel, Google Sheets and relevant business software.
Handle customer enquiries, CRM chats, emails, reviews and feedback, ensuring professional communication and timely resolution.
Monitor marketplace account health, listing violations, policy compliance and other platform-related issues, taking corrective action wherever required.
Support promotional activities, product launches, pricing updates and other initiatives aimed at improving online sales and business performance.
Candidate Requirements
Graduate with good academic performance and logical thinking.
Minimum 2 years of relevant work experience in e-commerce or online business operations.
Familiarity with platforms such as Amazon Seller Central, Flipkart Seller Hub, Shopify or similar e-commerce systems.
Polite, professional and dependable, with a positive attitude.
Punctual, organised and capable of managing multiple responsibilities independently.
Takes ownership of work, demonstrates attention to detail and follows tasks through to completion.
How to Apply
Preference shall be given to candidates who send a cover note along with their resume, typing speed, overall computer proficiency, availability of interview and earliest date of joining through WhatsApp on 9883060000.
- Pay
- ₹20,000.00 - ₹25,000.00 per month
- Work Location
- In person
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