AY
Hospital telecaller
Ayurmedcity · Kochi
वेतन₹10,000–18,000महीना, जैसा लिखा है
कहाँKochiKerala
प्रकारFull time
Posted11 Nov2 दिन पहले, SimplyHired से
Kaam ने check किया
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
दिन का काम
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं29 लिखे हैं
Customer feedback collectionCustomer records maintenanceAppointment rescheduling and cancellationsInbound customer enquiry call handlingSalesPhone communicationCall loggingCustomer appointment bookingClient detail updatesPatient appointment coordinationClient enquiry handlingInbound voiceClient data maintenance in CRMClient feedback collectionClient follow-upClient servicesHospital information systemsScheduling for multiple individualsCRM system proficiencyHandling patient queriesPatient record updatingTelemarketingVisit schedulingAfter-call work proceduresClient educationMedical appointment creationOffice phone managementMedical administrationCustomer data entry
इस job के बारे में
Key Responsibilities
Appointment Scheduling: Handle inbound calls to schedule, reschedule, or cancel patient appointments with doctors, diagnostic tests, and procedures.
Patient Follow-ups: Conduct outbound calls to remind patients of upcoming appointments, preventive check-ups, post-discharge instructions, and follow-up visits.
Information Support: Provide general information about hospital services, OPD timings, doctor availability, visiting hours, and consultation fees.
- Inquiry Management
- Address patient inquiries regarding health packages, diagnostic lab tests, insurance tie-ups, and specialty clinics.
- Feedback Collection
- Reach out to patients post-consultation or post-discharge to gather feedback and report concerns to the management.
Data Entry & CRM Maintenance: Maintain accurate logs of calls, patient information, and status updates in the hospital's Hospital Information System (HIS) or CRM software.
- Pay
- ₹10,000.00 - ₹18,000.00 per month
- Work Location
- In person
ऐसी jobsसब देखो →
काम पाने के लिए कभी पैसे मत दो। Fee माँगे तो scam है। दस निशान →