Customer Care Executive

Hi Candidates, Hope you are doing well. I have below position open, if you are Comfortable with Job Description please reply me back with Your Updated Resume. After then i will give you a call, finalize the things with you and schedule your interview. Job Description : Position: Customer Support Executive (Voice Process) Location: Sector 62, Noida Salary - · Fresher – 2,89475 LPA (17,700 in hand) · Experience (12 months & above) – 324212 LPA (20,700 in hand) Interview Mode : F2F Need Strong English and hindi written and speaking Communication. Key Responsibilities: Duties and Responsibilities Answers inquiries by clarifying desired information; researching, locating, and providing information. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Ability to stay calm under pressure and manage time effectively. Education Requirements Graduates/Under Graduates Experience Requirements Freshers or Experience of 6 months+ in any BPO Skills and Abilities · Excellent verbal communication and interpersonal skills Ability to speak and understand English and Hindi. Ability to write, read and speak English to suit business need. Basic Telephone Etiquettes. Decision Making, numerical ability & logical reasoning. Customer Focus and Being Attentive. Interview Rounds · HR Round · VETI – Language Assessment – 5.0 and + · Typing 25 WPM and 90% Accuracy · Operations Round (Competency Based Interview). · Client Round. if you are interested, please reply me back with your updated resume to sameer@rknjobs.com and give a call at 8505908051.