Telesales Representative
- JOB DESCRIPTION Position
- Business Development Executive
- Company
- Radiant Safety Systems
- Department
- Business Development / Sales
Job Overview
Radiant Safety Systems is looking for a motivated and communication-focused Business Development Executive to support its sales and business development activities.
The role primarily involves handling inbound and outbound client calls, addressing client queries, following up with potential and existing clients, and managing leads effectively. The candidate will be responsible for converting cold leads into warm and qualified business opportunities through effective communication and regular follow-ups.
Key Responsibilities
Handle inbound calls and respond to client queries in a professional and timely manner.
Make outbound calls to potential clients and follow up on business enquiries and leads.
Understand client requirements and provide initial information regarding the Company's products and services.
Follow up regularly with prospective and existing clients to maintain engagement.
Convert cold leads into warm and qualified leads through effective communication and consistent follow-up.
Maintain proper records of client interactions, enquiries, follow-ups, and lead status.
Update and manage lead details in the Company's CRM or lead management system.
Coordinate with the concerned Sales and Technical teams for client requirements and further discussions.
Ensure timely responses and follow-ups to improve lead conversion opportunities.
Maintain a systematic lead pipeline from the initial enquiry to business conversion.
Share regular updates and reports on calling activities, lead status, and conversions with the Reporting Manager.
Required Skills and Qualifications
Minimum 1 year of relevant experience in Business Development, Client Coordination, Telecalling, Lead Generation, or Lead Management.
Good verbal and written communication skills.
Strong client handling and follow-up skills.
Ability to understand and address client queries professionally.
Basic understanding of sales, business development, and lead management.
Ability to maintain accurate records and follow-up details.
Basic knowledge of MS Excel and CRM systems will be preferred.
Self-motivated, organized, and able to work towards assigned targets.
Experience
Minimum Experience: 1 year of relevant experience in Business Development, Telecalling, Client Coordination, Lead Generation, or Lead Management.
Key Performance Areas
Timely handling of inbound client enquiries.
Number and quality of leads generated and managed.
Regular and effective follow-up with potential clients.
Conversion of cold leads into qualified business opportunities.
Accuracy and timely updating of lead records.
Overall client coordination and response management.
- Pay
- ₹20,000.00 - ₹30,000.00 per month
Benefits
Leave encashment
Paid sick time
- Work Location
- In person
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