Executive - Collections

Paypoint india network pvt ltd · Mumbai

वेतन₹15,000–25,000महीना, जैसा लिखा है

कहाँMumbaiMaharashtra

प्रकारFull time

Posted12 Novकल, SimplyHired से

जो skills माँगे हैं36 लिखे हैं

Monitoring regulatory changesDebt collection phone callClient relationship managementCustomer records maintenanceRecord-keepingCollaboration with salesCustomer relationship buildingEmail communicationPayment terms negotiationCoordination with sales teamsPhone communicationClient detail updatesBachelor's degree – FinanceDebt collection emailCustomer collection follow-upInternal team coordination for query resolutionCross-departmental liaisonOutbound debtor call managementFinanceCustomer payment remindersPayment collectionBachelor's degreeClient servicesDebt collection payment planCustomer relationship managementBachelor's degree – AccountingInternal team coordination for issue resolutionInternal communicationDebt collection negotiationAccountingDebt collection mediationCommunication skillsClient liaisonClient interaction via phone callsCustomer account updatingCustomer data entry

इस job के बारे में

About us: Pay Point India Network Pvt. Ltd. is among the reputed names in the business of Financial Inclusion, Financial Services and Retail services. We are business correspondent for State Bank of India supporting 4500+ SBI Customer Service Points.

Pay Point India, the company established in 2006 has now 120+ service providers and a retail network of 83000+ retailers offering consumers a quick and easy, single stop access to financial services such as AEPS & remittance/money transfer and a wide array of fast-moving consumer service, like Utility bill payments, DTH/mobile recharges, Travel booking, Pan card services, Insurance etc.

Company Website: www.paypointindia.com

Role & Responsibilities

Ø Manage and recover outstanding debts through phone calls, emails, and letters.

Ø Develop and maintain relationships with customers to resolve payment issues and negotiate payment plans.

Ø Analyze customer accounts, identify potential risks, and take proactive measures to prevent bad debts.

Ø Update and maintain accurate records of customer interactions, payments, and account status.

Ø Meet or exceed monthly collection targets and performance metrics.

Ø Collaborate with internal teams (e.g., sales, customer service) to resolve customer issues and improve overall customer experience.

Ø Stay up-to-date with industry trends, regulatory changes, and company policies.

Requirements

2+ years of experience in collections, credit control, or a related field.
Bachelor's degree in Finance, Accounting, or a related field.
Excellent communication, negotiation, and interpersonal skills.

If anybody interested, please send me your updated CV on hr.talent@paypointindia.net or reach me 8450955295

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

Cell phone reimbursement

Paid sick time

Provident Fund

Work Location: In person

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