Associate Director

Company

Marsh

Description

We are seeking a talented individual to join our Sales Enablement COE team, part of our People and Investments business at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Associate Director - Bid Management

Sales Enablement CoE supports various Marsh businesses worldwide primarily across Proposal & Bid Management, Client Research and Creative Services. As a part of the Proposal & Bid Management Practice, the CoE teams are responsible for end-to-end management of bids and winning more business for key Marsh businesses. The purpose of this role is to lead a team of bid managers and content managers and provide end-to-end bid support and independently manage production of high-quality RFP responses and Pitch presentations for Marsh’s OCIO business.

We will count on you to

Lead Marsh’s CoE bid center team for the OCIO - Investments Solutions

• Strategic leadership: Set bid strategy and operating model across regions; align bids to business priorities and influence pursuit decisions at senior (Partner/C-suite) levels.

• Team, hiring & capability build: Own recruitment, resource planning and retention for the bids function; hire, onboard and retain high-calibre bid managers and specialists; design career paths and succession plans.

• Learning & development: Create and run training, coaching and L&D programmes (APMP, proposal writing, storytelling, AI tools) to uplift team capability and standardize best practice.

• People & performance management: Set KPIs, conduct performance reviews, manage promotions and PIPs, and foster a high-performance culture.

• Escalation management & governance: Act as senior escalation point for bid-related issues; establish and chair pursuit governance forums, escalation protocols and decision gates to accelerate approvals and de-risk submissions.

• Business performance & governance: Own bid KPIs (win rate, turnaround time, quality score), budget for bid operations, vendor/agency relationships and resource planning. Drive process governance, quality assurance, audit and version control.

• End-to-end delivery: Lead complex/high-stakes RFIs, RFPs and pitches — define timelines, run pursuit governance, coordinate cross-functional inputs and ensure timely, compliant submissions.

• Win strategy & value proposition: Develop tailored win plans; craft differentiated client value propositions and executive-level messaging that articulate “Why Marsh.”

• Stakeholder management: Collaborate with senior sales, delivery, legal, finance and product leaders; present to and influence executive stakeholders and clients.

• Risk & compliance: Identify and mitigate technical, commercial and reputational risks; ensure regulatory and contractual compliance.

• Content & brand excellence: Oversee high-quality proposal narratives and visuals that meet Marsh brand standards; partner with design and content teams to elevate outputs.

• Continuous improvement & innovation: Drive adoption of best practices, bid methodology, digital tools (AI, content management/Seismic, MPower/QorusDocs, SharePoint) and implement process improvements to increase efficiency and win rates. Lead initiatives to improve throughput, quality and cost-efficiency.

• Thought leadership & external engagement: Represent the bids function in global forums, lead training programs, and introduce new capabilities (e.g., AI-enabled personalization, proposal analytics).

• Provide strategic leadership and expertise in the Wealth & Investment business, ensuring bid strategies are fully aligned with Marsh’s service offerings and overarching business priorities.

• Oversee the creation of persuasive executive summaries and key proposal sections that clearly articulate Marsh’s competitive advantage and “why us” messaging.

• Ensure all bid content and visuals meet Marsh’s brand standards and effectively support the overall messaging, working closely with design teams to elevate proposal quality.

What you need to have

• 15+ years’ experience in pre-sales/bid management, with a strong record of owning large, complex, high-value bids across multiple regions.

• Proven people leader with experience scaling teams, setting KPIs, hiring, and managing budgets.

• Demonstrated ability to engage and influence senior (Partner/C-suite) stakeholders.

• Strong project management, commercial acumen, and risk management skills.

• Exceptional written and executive-level presentation skills; outstanding proofreading and business-writing capability.

• Comfortable leading virtual, cross-functional teams and managing cultural sensitivities across operating companies.

• Proficient with Microsoft Word, PowerPoint, Excel; familiarity with MPower, QorusDocs, SharePoint and AI-content tools preferred.

• Preferred: MBA or relevant postgraduate degree; certifications such as APMP, PMP; CFA Level 1 or equivalent a plus.

• Strategic thinker with a results-first mindset.

• High emotional intelligence and stakeholder orientation.

• Resilient under pressure with strong prioritization skills.

• Continuous improvement and innovation mindset.

• Leverage efficient document management platforms such as SharePoint, Google Drive, and specialized systems to securely organize, share, and manage access to information.

What makes you stand out

• Experience on sales lifecycle and content/proposal management tools like Salesforce, QorusDocs, Qvidian, SharePoint etc. would be preferred.

• Demonstrated understanding of financial markets is preferred

• Experience of directly dealing with senior internal stakeholders

• preferredStrong analytical and problem-solving skillsCFA level 1 or similar is preferred

• Preferred certifications include the Association of Proposal Management Professionals (APMP), Certified Proposal and Bidding Professional, and Project Management Professional (P