Branch Operations Manager

CSB Bank · Kothapeta · Kothapeta, Andhra Pradesh, India

Senior

वेतनवेतन नहीं लिखा

कहाँKothapeta, Andhra Pradesh, IndiaAndhra Pradesh

प्रकारनहीं लिखा

Posted11 Nov4 दिन पहले, company site से

Kaam ने check किया

Fee, deposit या पैसे माँगने के निशान नहीं

दिन का काम

गाड़ी या licence नहीं चाहिए

इस job के बारे में

To manage branch operations through monitoring of operational activities, evaluation of service quality, adherence to regulatory and compliance requirements, and implementation of operational controls to ensure efficient service delivery and customer experience.

Run daily ops controls (cash, vault, ATM, locker, EOD and reconciliation)

Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements

Ensure accurate account opening/KYC with CKYC uploads and documentation quality

Track service metrics (TAT, FTR, complaints) and implement RCA‑based fixes

Prepare for audits/inspections; maintain records and resolve observations on time

Cross‑sell insurance/investments and activate digital banking for all new customers

Train frontline on process updates and compliance requirements

Inventory management of customer Deliverables and gold loan packets.

Experience: 3 to 9 years (branch ops)
Qualifications: Graduate; Banking certifications preferred
Certifications: Preferred - JAIIB/CAIIB

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