Customer Support Executive (CSE) - International Process

Customer Support Executive – International Process

Company Name

MAP IT SOLUTIONS

Job Location

Vadodara, Gujarat

Work Mode

Onsite

Job Type

Full-Time

Shift

Night Shift

Experience

Freshers to 1 year Candidates Can Apply

Job Description

We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives for an International Process.

The ideal candidate should have excellent English communication skills, a positive attitude, and the ability to handle international customer queries professionally.

Roles \& Responsibilities

• Handle inbound and outbound customer calls.
• Assist international customers with their queries and concerns.
• Provide accurate information and effective solutions.
• Maintain professional communication with customers.
• Resolve customer issues and ensure customer satisfaction.
• Maintain proper records of customer interactions.
• Follow company policies and quality standards.

Required Skills

• Excellent verbal communication skills in English.
• Good listening and problem-solving abilities.
• Basic computer knowledge.
• Customer-focused attitude and willingness to learn.
• Ability to work in a night shift.
• Freshers with good communication skills are welcome.

Eligibility Criteria

• Minimum qualification: Graduate.
• Freshers and experienced candidates can apply.
• Good English communication is mandatory.
• Candidates must be comfortable working onsite in Vadodara.

What We Offer

• Performance-based incentives.
• Learning and growth opportunities.
• Professional work environment.
• Training and support for new joiners.

Interested candidates can apply directly through Indeed OR,

How to Apply

Interested candidates can share their updated resume or contact us directly.

Email

hr@mapitsolutionsgroup.com

Contact Number

8141667666

Location

Vadodara, Gujarat

Apply Now and become a part of MAP IT SOLUTIONS!

Join our team and build your career in the International Customer Support industry!

Pay

₹23,000.00 per month

Benefits

• Provident Fund

Work Location

In person