Relationship Executive

About LifeCell: Established in 2004, LifeCell International is India's top stem cell and tissue storage bank. We harness Cell, Genes, \& Tissue Sciences to offer cutting-edge healthcare solutions, such as a \>97% donor match rate for stem cell transplants, rapid genomics testing for pregnancies \& infants, advanced wound care products and cellular skin science based cosmetics.

Business Division

BioBank (Health Bank).

Position

Executive Customer Relationship (ECR) / Key Account Executive (KAE). Responsibilities

Doctor \& Hospital Relationship Management

• Conduct in-person monthly meetings with all the assigned Gynaecologists (target doctor) to promptly address feedback, deliver industry updates and strengthen partnership with best-in-class services. ● Utilise relationships with hospital staff to collaborate on raising awareness and enrolling expectant parents (target client) for stem cell banking services.

Key Account Management

• Establish corporate partnerships with existing \& new hospitals specialising in women and child care services (target hospitals) to drive business growth.

• Engage in proactive education of expectant parents through personalised counselling or elevator pitches about the benefits of stem cell banking.

• Distribute educational materials during their hospital visit to stimulate interest and awareness.

Marketing Event Management

• Execute minimum four marketing events per month to enhance brand visibility \& patient engagement.

Customer Delight Management

• Gather pertinent client information to initiate cold calls and facilitate professional in-person presentations at their home, office, or hospital.

• Deliver engaging presentations to expectant parents to consistently meet specified sales targets. ● Deposit client funds in the company's bank account within specified timelines. ● Ensure timely provision of sample collection kits for clients and coordinate seamlessly with the paramedic team during childbirth.

• Ensure clients and healthcare professionals receive excellent post-sales service to guarantee satisfaction, retention, and referrals.

Market Intelligence

• Provide actionable insights to drive strategic decisions based on industry trends and opportunities. 6. Performance Management

• Meet responsibilities, adapt to change, and perform extra tasks assigned by superiors \& the company.

LifeCell International Private Limited, No. 16, Vijayaraghava Road, 1Lane, T. Nagar, Chennai - 600017, Tamil Nadu, India 1800 266 5533 \| www.lifecell.in \| CIN: U85196TN2004PTC053577

What We Seek

• Experience: 0 - 3 years.

• Educational Qualification: BSc or MSc or Biotech or Pharma or MBA.

• Vehicle: Two wheeler with valid driving licence.

• Availability: Weekends and late evenings. You will avail a week-off between Tuesday and Thursday. ● Language: Proficient in English \& local languages.

• Attributes: Rapport-building, Proactivity, Collaboration, Adaptability, Incentives-driven.

Learning Opportunities: Build strong connections with healthcare professionals \& medical institutions, ensuring their continuous engagement and satisfaction. Hone the art of effective communication \& host captivating marketing events to spark the interest of expectant parents. Master the art of delivering persuasive presentations \& delighting customers thereby meeting the sales goals \& elevating your performance.

What You Will Get

Career Growth and Development

• Speedy Path to Promotion.

• Professional Development \& Training Opportunities.

• Opportunities for Internal Mobility or Transfers.

• Win Trips to National \& International Destinations.

Employee Recognition and Engagement

• Performance Recognition \& Awards Program.

• Employee Recognition \& Appreciation Events.

• Employee Referral Program with Incentives.

Work-Life Balance and Well-being

• Vibrant Company Culture

• Team Building Activities and Events.

• Supportive \& Collaborative Team Environment.

• Open Door Policy for Feedback \& Suggestions.

Job Types

Full-time, Permanent, Fresher

Pay

₹22,000.00 - ₹28,000.00 per month

Benefits

• Flexible schedule

Work Location

In person